About the Role
The Enterprise Transformation Programme is a multi-year journey focused on transforming the Haleon business, building an organization that is wired for excellence to deliver our ‘Win as One’ strategy and drive growth through continuous improvement. The Business Process Expert partners with Business Process Owners and functional teams to design, govern, and continuously improve end-to-end business processes, enabled through SAP S/4HANA.
Responsibilities
- Shape, measure, and continuously improve process elements to deliver business value.
- Partner with the Business Process Owner (BPO) and other BPEs to manage the current process.
- Define the future end-to-end process vision and roadmap.
- Ensure high-quality, well-controlled, and user-centric processes are created.
- Drive the transition from current state to future state through disciplined execution, strong governance, and effective change delivery.
- Support the BPO in maximizing value delivery through rigorous performance management, adoption oversight, and continuous improvement activities.
- Collaborate with the BPO and relevant function(s)/operating units to ensure design meets requirements and strategic objectives.
- Facilitate workshops to gather input, feedback, and socialize recommendations.
- Document “to be” processes and support evaluation of “as is” processes.
- Drive decisions through relevant governance forums and ensure timely communication to stakeholders.
- Align designs with program timelines and milestones, ensuring coordination with other functional areas and interdependent programs.
- Support the Functional Leader in evaluating the preparedness of their functional area for program delivery.
- Support the business change team in understanding people implications for the change and defining and delivering relevant interventions.
- Create appropriate documentation for new processes and partner with the Training & Adoption team to develop training/upskilling.
- Partner with the Business Continuity Manager to establish and manage interim operating states.
- Collaborate with operational teams to design and implement interim processes.
- Ensure plans are in place to transition from interim states to permanent processes sustainably.
- Foster effective relationships with stakeholders, ensuring alignment and collaboration.
- Communicate effectively, adapting messaging for different audiences.
- Champion the interest of the process vision, ensuring priorities are reflected in program decision-making.
- Embed performance management and controls by defining KPIs, monitoring adoption/outcomes, and driving continuous improvement.
Requirements
- 10+ years of relevant experience working in complex, global organisations, ideally within Consumer Health, or FMCG sectors.
- Strong functional & technical understanding of the full Source-to-Pay lifecycle, including Procurement, sourcing, contracting, supplier onboarding, requisitioning, purchasing, goods receipt, invoice processing (including e-invoicing), and payment execution, Supplier lifecycle with clear awareness of upstream and downstream impacts.
- Structured problem solving and sound judgement; able to assess impacts across functions, manage risks and make informed recommendations.
- Strong functional skills and transformation program governance required in the Source to contract and Purchase to pay areas.
- Hands-on experience in Ariba, SAP / ERP platform is a must.
- Strong analytical skills: ability to analyse complex processes, understand workflow patterns, and identify inefficiencies.
- Knowledge of process modelling software, data analysis tools, and familiarity with automation technologies is essential.
- Project Management Skills: Ability to plan, manage, and execute process improvement initiatives on time in full.
- Ability to communicate clearly, influence senior stakeholders, resilient and adapt to changing priorities, driving results with growth mindset is a must.
- Inspiring and motivating – strong leader with the power to inspire, energize, and motivate their team to work together to achieve shared goals.
- Building strong relationships – skilled at developing ability to build strong collaborative team connections relationships with their team & wider stakeholders.
- Making informed decisions – Evaluates challenges Considering problems and challenges from multiple different perspectives, analyse potential outcomes, takes calculated risks, and make decisions that drive help propel the organization forward.
- Navigating and driving change – identifying the need for change, executing structured change management strategies, guiding teams through managing periods of uncertainty and disruption, and ensuring operational maintaining stability and continuity throughout the transformation.
Skills
- Ariba
- SAP / ERP platform
- Process modelling software
- Data analysis tools
- Automation technologies
- Project Management
Experience Level
- 10+ years of relevant experience
About the Company
- Haleon is a purpose-driven, world-class consumer company putting everyday health in the hands of millions.
- Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories.
- We have a unique blend of deep human understanding and trusted science.
- Our Win as One strategy puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do.
- We are driven by an agile, performance-focused culture.
Equal Opportunity
- Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.
- We strive to create an inclusive culture, where different backgrounds and views are valued and respected.
- It’s important to us that Haleon is a place where all our employees feel they truly belong.
- Personal information provided during the application process is voluntary and used to meet regulatory and reporting obligations and support inclusion and belonging programs.
- The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
- If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know.
- We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
