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About the Role

As a Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Banking - Markets Tech - Trading / Derivatives Execution Tech team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. This position will support the reliability, performance, and operational integrity of electronic and equities trading systems, with a specific focus on FIX protocol connectivity. This role is hands-on and operations-oriented, partnering closely with trading, technology, and development teams to ensure stable order flow, rapid incident response, and disciplined change execution. The position emphasizes Python automation, Linux troubleshooting, and Grafana-based observability, with C++ exposure used primarily to investigate issues and collaborate effectively with Application.

Responsibilities

Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
Provide daily production support for electronic trading platforms, including FIX sessions/protocols, connectivity health, and order/trade workflow stability
Monitor system health and trading-impacting signals using Grafana dashboards and alerting to improve visibility with latency, errors, throughput, and availability
Lead incident triage and restoration activities during service degradation, including structured troubleshooting, stakeholder communications, and post-incident follow-up
Perform root cause analysis on recurring issues and implement durable remediation, including runbook improvements, alert tuning, and operational automation
Develops secure high-quality production code with reviewing and debugging code by using Python scripts and tools for health checks, operational workflows, reporting, and environment validation
Operate and support Kafka on AWS (e.g., Amazon MSK or equivalent) with topic/partition design, consumer groups, throughput/latency tuning, security/permissions, and production troubleshooting
Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automaton capabilities, to improve the value realized by automation
Troubleshoot Linux based systems using logs, process and resource diagnostics, and network-level checks relevant to connectivity and application behavior
Partner with development teams to investigate complex issues in trading components with read logs, traces, diagnostic output and the ability to interpret and discuss findings in contexts where components are implemented in C++

Requirements

Formal training or certification on Software engineering concepts and 5+ years applied experience
Advanced in one or more programming language(s), framework(s) and tools (e.g., Python, C++, Bash Scripting, Grafana, etc.)
Demonstrated experience in DevOps and or SRE in a mission-critical, low-latency environment, with accountability for uptime and incident execution
Practical understanding of the FIX protocol
Strong Linux troubleshooting capability, including log analysis, process/resource diagnostics, and command-line proficiency
Ability to collaborate effectively across trading, operations, and engineering teams, including clear incident communications under time pressure
Proficiency in automation and continuous delivery methods, with advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security
Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices
Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Skills

Python
C++
Bash Scripting
Grafana
DevOps
SRE
FIX protocol
Linux troubleshooting
Automation
Continuous delivery
CI/CD
Application Resiliency
Security
AI-assisted software development
Cloud
Artificial intelligence
Machine learning
Mobile
Kafka on AWS
Amazon MSK

Location

New York, NY

Work Type

Full-time

Experience Level

Lead
5+ years

Education Level

Formal training or certification on Software engineering concepts

Benefits

Comprehensive health care coverage
On-site health and wellness centers
Retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

About the Company

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans