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About the Role

The People & Culture Coordinator is foundational to our people strategy, supporting the People & Culture team to ensure a seamless employee experience across the entire employee lifecycle. This role handles HR administration, recruitment coordination, employee lifecycle support, and assists in executing our people strategy. Reporting to the GM People & Culture, you will provide end-to-end HR support and work on HR projects.

Responsibilities

Be the first point of contact for employee queries and escalate where necessary.
Provide information to stakeholders regarding Retail Award guidance, interpretation, remuneration, policies, and legislation, escalating as appropriate.
Provide administrative support across all areas of the employee lifecycle, including recruitment, onboarding, contract variations, and offboarding.
Maintain accurate employee records and HRIS data integrity.
Prepare letters, contracts, and HR templates.
Assist in the maintenance, development, and communication of HR policies and procedures.
Track probation, leave, and training records.
Administer the annual Performance & Salary Review process, including award increases.
Support the end-to-end recruitment process, including job postings, candidate screening, interview coordination, and background checks.
Manage and prioritize recruitment needs regularly with the Retail management team.
Manage recruitment agency relationships.
Ensure a smooth and engaging onboarding experience for new employees.
Maintain and update job descriptions and recruitment documentation.
Build and manage internal and external talent pools.
Support initiatives that drive a positive and high-performance culture.
Assist in administering employee engagement activities, recognition programs, service awards, and internal events.
Gather feedback through employee surveys and assist in action planning.
Ensure HR documentation and processes comply with employment laws and company policies.
Assist in preparing HR reports and tracking key HR metrics.
Actively promote health and safe work practices and act as the company's RTW Coordinator for retail.
Work with all parties in developing RTW plans, communicating necessary information, and acting as a liaison between all parties when required.
Liaise with all third-party providers in a timely manner.
Monitor store incident reporting, escalating as appropriate to Retail Management.
Follow up on incident reports and associated action plans.
Manage workers' compensation claims by liaising with employees, insurers, and rehabilitation providers.
Manage the wage reimbursement schedule for workers' compensation.

Requirements

1-3 years of experience in an HR or People & Culture role (retail experience preferred).
High attention to detail and accuracy.
Organized, efficient, able to juggle multiple admin tasks.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Experience using HR systems and Microsoft Office Suite.
Service oriented – responsive and helpful.
A proactive approach with a willingness to learn and grow in the role.
Ability to influence and build strong relationships.
Ability to work effectively in both a reactive and proactive manner.
A continuous improvement mindset - always looking for ways to streamline processes, scale operations, and find smarter ways of working.
Proactive, and ready to roll up your sleeves to support the People & Culture team and contribute to cross-functional projects as needed.
Embody company values and actively foster a positive, inclusive, and engaged workplace culture.

Skills

HR administration
Recruitment coordination
Employee lifecycle support
HRIS data management
HR policy development
Performance and salary review administration
Talent pool management
Employee engagement initiatives
HR reporting
Workers' compensation claim management
Microsoft Office Suite

Location

Hybrid

Work Type

Full-time
Hybrid

Experience Level

1-3 years

Benefits

50% off all brands
Flexible working options – hybrid WFH and beautiful studio/office space
4pm Friday finishes
Birthday leave
Monthly social events, morning teas & more
Employee Assistance Program for you and your family
Paid Parental Leave

About the Company

A leader in the Australian fashion industry, APG & Co designs and manages Sportscraft, SABA and JAG.
For over 50 years, APG & Co. has curated, grown and evolved these brands to be at the forefront of Australian fashion.
We celebrate our history while allowing our brands to express themselves in contemporary, relevant and authentic ways.
The working environment is dynamic, professional and passionate.
The mission: Bringing Style to Life.
APG & Co values working as a collective, thriving on change, and playing to win.
We are built to last.