Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Mortgage Loan Officer (MLO) is responsible for proactively generating new mortgage business and promoting Empower FCU's mortgage products to meet production and loan quality goals. The MLO will play a critical role in advancing Empower FCU's strategic objectives by providing exceptional service to both current and prospective borrowers.
Responsibilities
- Engage with applicants to understand their financial goals and offer tailored mortgage solutions.
- Advise on the home-buying process, recommend suitable mortgage options, and address questions regarding loan terms, closing, and post-closing.
- Review and evaluate mortgage documents to ensure they meet Empower FCU and regulatory standards.
- Complete mortgage applications, issue required disclosures and submit files for initial underwriting.
- Issue pre-qualification/pre-approval letters and perform rate lock procedures.
- Collect and analyze necessary documentation and perform financial calculations.
- Order required services such as flood zone certifications and appraisals.
- Submit loans to underwriting and ensure timely loan approvals.
- Maintain a steady pipeline of loan applications, ensuring compliance with HMDA, TRID, and fair lending regulations.
- Communicate regularly with applicants to guide them through the loan process.
- Ensure timely credit decisions within 30 days of application submission.
- Cultivate relationships with realtors, builders, and third-party partners to drive mortgage originations.
- Represent Empower FCU at community events and networking opportunities to enhance visibility and generate new business.
- Use sales database tools to identify loan opportunities and target potential applicants.
- Stay current on industry regulations to ensure compliance with legal standards.
- Leverage proprietary lending software and tools to analyze credit, underwriting, and financial information to offer the best loan options.
- Perform other duties as assigned.
Requirements
- Must be able to qualify and maintain licensing through the Nationwide Mortgage Licensing System (NMLS).
- Must possess a valid driver's license and maintain a clean driving record.
- Ability to negotiate and close mortgage deals.
- Strong understanding of underwriting requirements and experience with various mortgage products.
- Ability to interpret credit reports, appraisals, and other financial documents.
- Detail-oriented with the ability to manage multiple tasks efficiently.
- Sit for long periods at a time, use hands to finger, handle, or feel, and talk or hear.
- Occasionally walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
- Occasionally lift and/or move up to 25 pounds.
Skills
- Mortgage Advisor
- Application & Document Review
- Pipeline Management
- Business Development & Relationship Building
- Sales Database Research & Compliance
- Technology & Tools
- Mortgage loan officer experience
- Self-sourcing business development
- Maintaining relationships with real estate agents, builders, attorneys and other centers of influence
- Microsoft 365
- Encompass
- Nautilus
- SalesForce
- Interpersonal Skills
- Negotiation
- Closing mortgage deals
Location
- Western NY region
- Remote
Work Type
- Fully remote
- Occasional local travel may be required
Experience Level
- 3 to 5 years of experience as a mortgage loan officer
Education Level
- Associate's degree in business, Finance, or a related field
- Equivalent formal certifications or professional experience in mortgages, financial services, or related fields
Salary/Compensations
- $58,691.36 - $88,037.04 annually, plus incentive compensation
Benefits
- Performance-driven rewards program provides eligible employees with the opportunity to increase their total earnings based on individual achievements and business success.
About the Company
- Empower FCU's mortgage products
- Advancing Empower FCU's strategic objectives