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About the Role

The Estée Lauder Companies Inc. is a global leader in luxury beauty, seeking a professional to support sales and marketing efforts, and to train and manage Beauty Advisors. This role requires a significant in-store presence to drive sales and ensure brand standards are met.

Responsibilities

• Review retail sales targets and performance of each door on a monthly basis.
• Analyze business performance against sales objectives, trends, and competition.
• Generate sales reports.
• Ensure brand image and visual merchandising align with brand standards at retail counters.
• Coordinate and execute the setup of all promotions, in-store programs, and activities.
• Ensure Beauty Advisors (BAs) are aware of the marketing calendar and promotions.
• Provide direction and coaching to BAs to achieve sales goals.
• Coordinate and execute Newness, promotions, and in-store programs setup.
• Monitor product trends and performance, identifying potential sales opportunities.
• Ensure go-to-market materials and promotional elements are available on time in store.
• Provide promotions reports post-campaign and competitive intelligence.
• Assist in recruiting, onboarding, and managing BA headcount and productivity.
• Ensure BAs uphold grooming standards.
• Train and develop Beauty Advisors through counter coaching.
• Connect with BAs virtually and in-store to train and coach on selling skills.
• Coach BAs on brand stories, hero products, and brand-specific information.
• Utilize e-learning platforms to improve customer experience and sales productivity.
• Conduct training for smaller doors.
• Collaborate with the Education team to develop training and coaching materials.
• Coach and motivate BAs to drive sales objectives and brand equity.
• Conduct initial onboarding for new Beauty Advisors.
• Spend minimum 70 percent of time in-store, working and coaching BAs.

Requirements

• B.A. degree with a minimum of 3 years relevant experience, preferably in the travel retail industry.
• Well groomed.
• Good organization and communication skills.
• Good presentation skills, comfortable with virtual tools such as Zoom, Skype in addition to in-person presentations.
• Display empathy, agility with can-do attitude.
• Proficient in MS Office and Excel.
• Comfortable/Enthusiastic learning new technology platforms.
• Willingness to travel.
• Proven sales track record.

Skills

• Sales Support
• Sales Analysis
• Reporting
• Visual Merchandising
• Promotion Execution
• Marketing Calendar Awareness
• Coaching
• Recruiting
• Onboarding
• Team Management
• Training
• Virtual Learning Tools
• E-learning Platforms
• MS Office
• Excel
• Presentation Skills
• Communication Skills
• Organizational Skills

Location

• In-store

Work Type

• Full-time

Experience Level

• 3+ years relevant experience

Education Level

• B.A. degree

Salary/Compensations

• $78,144.00 to $117,216.00
• Eligible for participation in a highly competitive bonus program

Benefits

• Health insurance coverage (medical, dental, and vision insurance)
• Wellness and family support programs
• Life and disability insurance
• Retirement savings plans
• Paid leave programs
• Education-related programs
• Paid holidays and vacation time

About the Company

• The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products.
• It is a steward of luxury and prestige brands globally.
• The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Equal Opportunity

• Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
• The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices.
• Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.
• Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law
• Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.