About the Role
The Strategic Events Assistant supports the delivery of engaging events, public programs, and venue experiences across UNSW. This role provides proactive, practical, and customer-focused support within the Strategic Events team, assisting with venue coordination, client inquiries, event systems, and logistics to ensure smooth event delivery.
Responsibilities
- Provide day-to-day administrative support across the Strategic Events team.
- Respond to phone, email, and in-person enquiries from internal and external clients and stakeholders.
- Coordinate venue enquiries, identify suitable spaces, and process meeting and event bookings.
- Maintain booking, rostering, and event systems, including iVvy, Deputy, Eventbrite, Mailchimp, and SharePoint.
- Support financial administration, including purchase orders, invoices, supplier setup, and credit card reconciliation.
- Assist with room bookings, catering, equipment, suppliers, and event materials.
- Prepare client documents, presentations, agendas, minutes, and correspondence.
- Research event décor and theming suppliers and obtain quotes.
- Support event producers and marketing colleagues with event planning and onsite delivery.
- Maintain accurate records, databases, asset registers, and reports.
- Assist with staff inductions, service evaluations, and team projects.
Requirements
- A relevant qualification or experience in administration, events, hospitality, or customer service.
- Strong organisational and time management skills.
- Excellent attention to detail and accurate data-entry skills.
- Basic financial literacy, including experience with invoices, purchase orders, or reconciliations.
- Strong written, verbal, and interpersonal communication skills.
- A proactive and positive approach to customer service.
- Confidence using Microsoft Office and online booking or administrative systems.
- The ability to work independently and collaboratively.
- Flexibility to support occasional evening and weekend events.
- An interest in developing knowledge of events and venue operations.
- Valid Australian working rights are required on application.
- Candidates may be required to undergo pre-employment screening, including reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant.
Skills
- Administration
- Events
- Hospitality
- Customer service
- Organisational skills
- Time management
- Attention to detail
- Data entry
- Financial literacy
- Invoice processing
- Purchase order management
- Reconciliation
- Written communication
- Verbal communication
- Interpersonal communication
- Customer service
- Microsoft Office
- Online booking systems
- Administrative systems
Location
- UNSW Kensington Campus, NSW
Work Type
- Full Time
- Hybrid
Experience Level
- Depending on experience
Salary/Compensations
- Level 4 from $81,335 + 17% super + leave loading
Benefits
- 17% superannuation and additional leave loading.
- Additional 3 days' leave over the Christmas shutdown.
- Flexible working options and genuine work-life balance.
- Career development and learning opportunities.
- Discounts and entitlements across retail, education, and fitness.
About the Company
- UNSW is Australia's #1 university and one of the world's leading research institutions.
- People are at the core of everything we do.
- We are driven to be thoughtful, practical, and purposeful in everything we do.
- Our people are helping solve society's biggest challenges through world-class research, education, and innovation.
Equal Opportunity
- UNSW is committed to equity, diversity, and inclusion.
- Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.
- UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
