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About the Role

Qantas Freight is seeking an experienced and commercially minded Senior Manager Programs & Performance to lead the Flight Operations strategy, drive business performance, and deliver key transformation programs. This role serves as the key connection between Flight Operations and broader business stakeholders, driving the identification, governance, and execution of strategic priorities for operational excellence and long-term business success.

Responsibilities

Lead the strategic direction, performance and transformation of Flight Operations
Drive major programs, workforce planning and business improvement initiatives
Lead the development of strategic roadmaps
Establish performance metrics and reporting frameworks
Oversee major projects and transformation initiatives
Ensure Flight Crew resourcing supports operational requirements from long-term planning through to day-of-operations execution

Requirements

10+ years' experience in a senior strategy, program management, project management, or operational leadership role within a complex organisation
Demonstrated success developing and implementing strategic plans, transformation programs and large-scale business initiatives
Strong experience in program and project management, including governance, risk management, budgeting and benefits realisation
Exceptional stakeholder engagement and influencing skills, with the ability to work effectively across senior leadership teams
Experience working in complex operational environments with an understanding of workforce planning and resource management challenges
Strong analytical, commercial and problem-solving capability, with a focus on data-driven decision making
Experience with change management principles, business case development, and leading continuous improvement initiatives
Right to work in Australia/New Zealand without restrictions or sponsorship

Skills

Program management
Project management
Operational leadership
Strategic planning
Transformation programs
Business initiatives
Governance
Risk management
Budgeting
Benefits realisation
Stakeholder engagement
Influencing skills
Workforce planning
Resource management
Analytical skills
Commercial acumen
Problem-solving
Data-driven decision making
Change management
Business case development
Continuous improvement

Location

Mascot, Sydney

Work Type

Full time
Fixed Term

Experience Level

Senior Manager
10+ years' experience

Education Level

Tertiary qualifications in Business, Strategy, Program Management, Project Management or a related discipline, or equivalent experience

Benefits

18 weeks paid parental leave
Additional purchased leave options
Discounted air travel within Australia and across the globe for employee, family and friends
Exclusive deals on accommodation and holidays
Discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment
Salary packaging for motor vehicles to electronic devices
Support for wellbeing including mental health resources and tailored nutrition plans
On-the-job training and coaching
Formal training opportunities

About the Company

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline.
Qantas has a range of subsidiary businesses that support the overall operations of the Group.
The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Qantas Freight is about far more than moving cargo. It’s about connecting people with the goods they need, in the most tailored, smooth and efficient way possible.

Equal Opportunity

Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives.
We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.