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About the Role

We are seeking an experienced Client Lead for a 12-month fixed-term maternity cover contract. This role requires balancing strategic client leadership with strong operational delivery, bringing structure, momentum, and collaboration across key client accounts. The ideal candidate will be the lead voice across a portfolio of client partnerships, working closely with project managers, strategists, and creative teams to deliver exceptional employer brand and recruitment marketing work. This position is perfect for someone with extensive employer brand experience, who thrives in a fast-paced agency environment, excels at building trusted relationships, and can confidently lead teams, shape processes, and drive projects forward.

Responsibilities

Lead strategic client relationships across a portfolio of accounts
Drive high-quality delivery across employer brand and recruitment marketing projects
Line manage and develop up to 4 Project Managers, alongside fellow Client Leads
Bring structure, clarity and rigour to ways of working and delivery processes
Act as a trusted partner and senior escalation point for clients and internal teams
Support forecasting, account planning and commercial growth opportunities
Champion collaboration, innovation and best practice across Client Services
Contribute to pitches and wider agency growth initiatives

Requirements

Significant client services, account management or project leadership experience within an agency environment
Strong employer brand and/or recruitment marketing experience
Proven ability to lead teams, develop people and build strong stakeholder relationships
A strategic mindset combined with a proactive, delivery-focused approach
Excellent communication and organisational skills
Experience managing multiple projects and priorities in a fast-moving environment
Confidence working with project management tools and delivery processes

Location

London
Hybrid

Work Type

Fixed-term contract
Maternity Cover
Hybrid

Experience Level

Experienced

Benefits

Agency wide % bonus offered
26 days holiday per year (plus public holidays) - annual increase after each full year of service up to a maximum of 30 days in total
Bank holiday exchange for alternative days of the year with religious or cultural significance
Buy and sell option of up to 5 days per year
Aviva pension (5% employee / 3% employer)
Medicash: Healthcare cash back plan
Annual xmas trip / Socials
Drinks fridge, snacks and treats

About the Company

At PINKSQUID, we’re passionate about creating brilliant work, building strong partnerships and fostering a collaborative, supportive culture where people can do their best work.