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About the Role

The Network Senior Human Resources Generalist is a vital part of the HR team, offering advanced support in areas such as Onboarding, HRIS, Employee Relations, data management, and administrative workflows. This role is crucial for ensuring a positive employee experience, maintaining data accuracy, and optimizing HR operations.

Responsibilities

• Coordinate and manage the full onboarding process, ensuring timely and accurate completion of all required documentation.
• Serve as a primary onboarding contact for new hires, partnering with hiring managers to ensure a smooth transition into the organization.
• Maintain onboarding workflows, checklists, and communication templates to ensure consistency and compliance.
• Perform day-to-day HRIS administration, including data entry, updates, audits, and workflow oversight.
• Ensure the accuracy, integrity, and confidentiality of employee information across systems.
• Generate HR reports and dashboards to support compliance, analytics, and leadership decision-making.
• Assist with HRIS enhancements, testing, and troubleshooting in collaboration with HR leadership and IT.
• Assist with the coordination, tracking, and administration of performance evaluations across the network.
• Manage performance discussion forms, ensuring documentation is complete, timely, and aligned with organizational policies.
• Provide guidance to managers and employees regarding evaluation processes, timelines, expectations, and documentation standards.
• Support HR leadership in addressing routine employee relations matters by gathering information, preparing documentation, and maintaining accurate case records.
• Monitor and triage HR tickets or requests, assigning items to appropriate HR team members and tracking completion.
• Provide administrative support for HR operations, including documentation management, correspondence, and process coordination.
• Support compliance and internal audit needs by ensuring documentation is current, complete, and appropriately filed.
• Serve as a resource to employees and managers on HR processes, policies, and system navigation.
• Assist with special projects, policy updates, and cross-department initiatives.
• Uphold and model organizational values while maintaining strict confidentiality of employee and HR-related information.

Requirements

• Minimum of 1 year managing the hiring process
• Employees are required to maintain training, licenses, and certifications per regulatory and agency requirements.

Location

• Creighton Road - Malone, NY 12953

Work Type

• Full Time
• Hybrid work model

Education Level

• Bachelor’s degree in Human Resources or related field

Salary/Compensations

• $25.00 - $30.00 Hourly

About the Company

• Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

Equal Opportunity

• Citizen Advocates is an Equal Employments Opportunity/Affirmative Action Employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.