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About the Role

Sponsors for Educational Opportunity (SEO London) seeks a Senior Programme Coordinator to support the development and delivery of apprenticeship programmes. This role focuses on delivering high-quality programmes, building trusted relationships with stakeholders, and using data to improve delivery and demonstrate impact.

Responsibilities

• Take ownership of defined apprenticeship programme work streams, projects and events from planning through to delivery and evaluation, ensuring agreed outcomes, deadlines and quality standards are met.
• Develop and maintain clear delivery plans, coordinate resources and stakeholders, and proactively identify and resolve delivery risks or issues.
• Facilitate engaging programme sessions and provide appropriate one-to-one coaching and support to students.
• Act as a key point of contact for students, schools, partner firms, volunteers, internal teams and third parties, providing clear, responsive and professional communication.
• Build trusted relationships, understand different stakeholder needs and use sound judgement to manage expectations, resolve routine issues and escalate significant concerns appropriately.
• Represent SEO London confidently and professionally at programme, school, partner and external events.
• Maintain accurate and timely programme, participant, partner, event and volunteer records within the CRM, ensuring high standards of data quality, confidentiality and compliance.
• Use programme data, feedback and evaluation findings to assess impact, identify improvements and make practical recommendations that strengthen the participant and partner experience.

Requirements

• University degree in any discipline; or 2 years of relevant and transferable work experience in a similar capacity.
• Demonstrate how experience meets the requirements of the role through application and cover letter.

Skills

• Experience of coordinating programmes, projects or events from planning through to delivery and evaluation.
• Strong organisation and time-management skills, with the ability to independently manage competing priorities, deadlines and defined workstreams.
• Experience building effective relationships with students, schools, employers, partners or other internal and external stakeholders.
• Strong written, verbal and interpersonal communication skills, including the confidence to facilitate sessions, present information and handle stakeholder queries professionally and empathetically.
• Experience using CRM systems, databases and Microsoft 365 to maintain accurate records, analyse information and produce reports or programme materials.
• Experience or knowledge of the UK apprenticeships, employability, careers, education or youth sector (Desirable).
• Experience providing one-to-one coaching or student support (Desirable).

Location

• Borough Station

Work Type

• Flexible working (2 days in the office)

Benefits

• 28 days + Bank Holidays annual leave
• Enhanced Family Friendly Policy
• Employee Assistance Programme

About the Company

• Sponsors for Educational Opportunity, Ltd. (SEO London) is a UK-registered charity delivering superior educational, training, and mentoring support to young people from underrepresented and underserved backgrounds.
• SEO London programmes focus on pre-professional development (Schools programmes), career access (Careers programmes) and long-term success within elite global industries (Alumni programmes).
• Launched in 2000, SEO London has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment.
• Thousands of SEO London alumni now work in the UK and global corporates and firms, many holding senior leadership positions.

Equal Opportunity

• SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic.
• We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.