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About the Role

Lead our Social Strategy, Platform & Culture team, defining the social-first creative future for global and national brands and setting the industry agenda for great social media. Push innovation in craft and operations to evolve a high-performing team, establish scalable processes, and unlock social creativity for brands.

Responsibilities

• Write and oversee inspiring social strategies, channel plans, and culture-first content briefs.
• Run a team of social and content strategists, focusing on talent development.
• Partner with the Head of Strategy & Innovation to develop the team’s vision, differentiation, growth opportunities, and roadmap.
• Own, reshape, and scale the agency’s ‘Newsroom’ product.
• Identify future trends in social and culture to pioneer new market approaches.
• Collaborate with other team leads within Strategy & Innovation to develop team culture and standards.
• Help develop AI-powered agency products and tools to improve craft and efficiency.
• Sell to clients with enthusiasm, clarity, and conviction.
• Work with brand strategists, creatives, content creators, research specialists, influencer experts, and client service teams.
• Grow relationships with key senior clients and push the work forward.
• Engage with communities and guide brands by staying ahead of social trends and cultural moments.

Requirements

• 10+ years of experience in social strategy roles at progressing seniority.
• Deep understanding of what resonates with social audiences.
• Living and breathing social and pop culture.
• Exceptional presentation skills.
• Ability to prioritize fast and work quickly while maintaining high standards.
• Experience and demonstrable interest in mentoring team members and nurturing talent.
• Deep knowledge of social platforms and their deployment for consumer reach, brand building, and innovative creative work.
• Comfortable being a thought leader and industry expert.
• Experience managing successful teams, including process, resourcing, and ops oversight.
• Curiosity, care, and conviction.

Skills

• Social Strategy
• Platform Strategy
• Culture Strategy
• Content Strategy
• Creative Briefs
• Talent Development
• Team Leadership
• Innovation
• AI Tools
• Client Presentations
• Client Relationship Management
• Social Media Marketing
• Pop Culture Analysis

Location

• Global
• National

Work Type

• Hybrid work models
• Flexible hours
• Work from anywhere policy for short-term stays

Experience Level

• Senior Director
• 10+ years of experience

Benefits

• Passport program for global office exploration
• Celebration of wins and losses
• Focus on making a difference (carbon offsets, community kitchens)
• Creative career opportunities
• Innovative and entrepreneurial work environment
• Generous vacation (starting at 3 weeks + 1 extra week)
• Agency summer days
• Modern co-working spaces with amenities
• Dogs allowed
• Dedicated private wellness room (in select offices)
• Regular team social events
• In-house learning & development sessions
• Annual career and growth conversations
• Access to internal network of opportunities
• Focus on developing and recruiting BIMPOC Talent
• Internal EDI group(s), programs & initiatives
• Flexible benefits
• Personal wellness spending account
• Comprehensive mental health support
• Access to virtual mental health therapy clinic
• Access to health clinicians 24/7

About the Company

• A creative agency powered by social connections.
• Thrives on what’s trending and creating campaigns that get people buzzing.
• Called “Ideas Worth Talking About.”
• Played a part in culturally relevant campaigns for brands like McDonald’s, Adidas, Universal Studios, and YouTube.
• The first, largest, most awarded socially-led creative agency in the world.
• Connecting you to 1,300+ like-minded professionals around the world.
• Part of the Plus Company - an entrepreneurial network of forward-thinking creative agencies.

Equal Opportunity

• We celebrate diverse perspectives and experiences.
• Welcome unique voices and talents, especially those not traditionally embraced by advertising.
• An equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.
• Inclusive and accessible workplace.
• Provide accommodations during the interview process if needed.