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About the Role
Lead our Social Strategy, Platform & Culture team, defining the social-first creative future for global and national brands and setting the industry agenda for great social media. Push innovation in craft and operations to evolve a high-performing team, establish scalable processes, and unlock social creativity for brands.
Responsibilities
- Write and oversee inspiring social strategies, channel plans, and culture-first content briefs.
- Run a team of social and content strategists, focusing on talent development.
- Partner with the Head of Strategy & Innovation to develop the team’s vision, differentiation, growth opportunities, and roadmap.
- Own, reshape, and scale the agency’s ‘Newsroom’ product.
- Identify future trends in social and culture to pioneer new market approaches.
- Collaborate with other team leads within Strategy & Innovation to develop team culture and standards.
- Help develop AI-powered agency products and tools to improve craft and efficiency.
- Sell to clients with enthusiasm, clarity, and conviction.
- Work with brand strategists, creatives, content creators, research specialists, influencer experts, and client service teams.
- Grow relationships with key senior clients and push the work forward.
- Engage with communities and guide brands by staying ahead of social trends and cultural moments.
Requirements
- 10+ years of experience in social strategy roles at progressing seniority.
- Deep understanding of what resonates with social audiences.
- Living and breathing social and pop culture.
- Exceptional presentation skills.
- Ability to prioritize fast and work quickly while maintaining high standards.
- Experience and demonstrable interest in mentoring team members and nurturing talent.
- Deep knowledge of social platforms and their deployment for consumer reach, brand building, and innovative creative work.
- Comfortable being a thought leader and industry expert.
- Experience managing successful teams, including process, resourcing, and ops oversight.
- Curiosity, care, and conviction.
Skills
- Social Strategy
- Platform Strategy
- Culture Strategy
- Content Strategy
- Creative Briefs
- Talent Development
- Team Leadership
- Innovation
- AI Tools
- Client Presentations
- Client Relationship Management
- Social Media Marketing
- Pop Culture Analysis
Location
- Global
- National
Work Type
- Hybrid work models
- Flexible hours
- Work from anywhere policy for short-term stays
Experience Level
- Senior Director
- 10+ years of experience
Benefits
- Passport program for global office exploration
- Celebration of wins and losses
- Focus on making a difference (carbon offsets, community kitchens)
- Creative career opportunities
- Innovative and entrepreneurial work environment
- Generous vacation (starting at 3 weeks + 1 extra week)
- Agency summer days
- Modern co-working spaces with amenities
- Dogs allowed
- Dedicated private wellness room (in select offices)
- Regular team social events
- In-house learning & development sessions
- Annual career and growth conversations
- Access to internal network of opportunities
- Focus on developing and recruiting BIMPOC Talent
- Internal EDI group(s), programs & initiatives
- Flexible benefits
- Personal wellness spending account
- Comprehensive mental health support
- Access to virtual mental health therapy clinic
- Access to health clinicians 24/7
About the Company
- A creative agency powered by social connections.
- Thrives on what’s trending and creating campaigns that get people buzzing.
- Called “Ideas Worth Talking About.”
- Played a part in culturally relevant campaigns for brands like McDonald’s, Adidas, Universal Studios, and YouTube.
- The first, largest, most awarded socially-led creative agency in the world.
- Connecting you to 1,300+ like-minded professionals around the world.
- Part of the Plus Company - an entrepreneurial network of forward-thinking creative agencies.
Equal Opportunity
- We celebrate diverse perspectives and experiences.
- Welcome unique voices and talents, especially those not traditionally embraced by advertising.
- An equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.
- Inclusive and accessible workplace.
- Provide accommodations during the interview process if needed.