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About the Role

The Salvation Army Australia’s Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services. We are seeking a values-driven and proactive Support Worker to work with our clients to identify and build upon their ability to function independently. The successful applicant will work collaboratively with Case Managers and Team Leaders to provide holistic support to those seeking our service.

Responsibilities

Support the implementation of the Homelessness Stream Model of Care.
Work alongside the Case Management Team to identify, action and respond to client needs.
Complete reports for incidents, near misses and following policies and procedures.
Identify service gaps and risks, and make recommendations for service delivery.
Participate in ongoing professional and skill development.

Requirements

A minimum Cert IV in Community Services.
Good oral and written communication skills.
Understanding of Trauma Informed Care Framework (desirable).
A current NSW Employee Working with Children Check.
Senior First Aid Certificate (preferred).
A current NSW Drivers Licence (desirable).
A current CV and a cover letter which details your alignment with the essential requirements of the role.
Mandatory Nationally Coordinated Criminal History Check.

Skills

Trauma Informed Care Framework
Senior First Aid
Drivers Licence

Location

Surry Hills

Work Type

Casual
Service-based role
24-hour shift work (Days, afternoon, nights and weekends, public holidays)

Education Level

Cert IV in Community Services

Salary/Compensations

SCHADS Award Level 1

Benefits

Flexible working conditions
Financial discounts / benefits
Purpose driven career which has positive social and sustainable outcomes
Employee Assistance Program - Independent confidential counselling service
Opportunity for career development
An inclusive culture of dedicated, passionate and professional team members
Positively supporting and impacting the lives of others through your career contribution

About the Company

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Equal Opportunity

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.