About the Role
The Case Manager provides comprehensive services to homebound elderly clients in the community through support services to maintain the client at home with a safe care plan.
Responsibilities
- Provide a comprehensive in-home assessment and reassessment of the client and client support systems.
- Develop and implement a care plan with the client and his/her family when needed, to address unmet needs to assist them to live safely in their own homes.
- Complete screening for benefit/entitlement programs.
- Identify client need for additional services and make appropriate client referrals.
- Provide crisis intervention services when needed, for situations such as medical emergencies, utility shut-offs, bedbug infestations, and disaster response.
- Ensure client contact every two (2) months, including case managed clients receiving home-delivered meals.
- Monitor and follow-up on service delivery and client status as required by state guidelines.
- Reassess clients annually or upon the occurrence of an event that results in a change in circumstances.
- Record all client and related information in the PeerPlace database in a timely manner as required by NY State regulations.
- Assist with answering phones and other office duties when needed.
- Perform all other duties as determined by Supervision and EAC NETWORK Administration.
Requirements
- Must be able to lift 30-50 lbs. if necessary.
- Must possess knowledge of Nassau County services and needs of the geriatric population.
- Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software and ability to utilize a laptop computer necessary to perform work assignments.
- Must have access to automobile and possess valid NYS Driver's License and adhere to all safety rules of the road exercising appropriate driving judgment.
- Must complete an online Case Management Certification within five (5) months from the date of hire and receive sixteen (16) hours of ongoing education in subjects related to the performance of job responsibilities.
Skills
- Ability to communicate with and understand the needs of the elderly.
- Proficiency in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software.
- Ability to utilize a laptop computer.
Location
- Mineola, NY 11501
Work Type
- Full Time
- Onsite
Education Level
- Bachelors degree in a human service field such as social work, gerontology, human services, sociology, psychology or nursing required.
Salary/Compensations
- $29.00 - $29.00 Hourly
Benefits
- 401(k) plan
- 3% employer contribution after one year of service (for full-time employees)
- Eligibility for Public Service Loan Forgiveness program
About the Company
- EAC Network is a leading not-for-profit social service agency dedicated to helping over 80,000 people through 120 impactful programs across Long Island and NYC.
- Supportive work environment committed to employee well-being and growth.
- Champions equity, justice, and belonging.
- Workplace where every voice is valued and empowered.
- Offers flexible and hybrid schedules.
- Generous PTO policy and Summer Fridays.
- Gold Healthy Workforce Designation from Cigna in 2024 and 2025.
