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About the Role

The Technology Operations Analyst III provides lead responsibility for procurement of materials and services, including IT software, hardware, and technology-related services. This role supports end-to-end procurement execution, vendor management, and operational process improvement while partnering closely with IT, Finance, and business stakeholders to ensure efficient, cost-effective, and compliant procurement outcomes.

Responsibilities

Execute procurement activities for IT software, hardware, and services aligned to business needs
Support full lifecycle procurement: intake, sourcing support, contracting, purchasing, and renewals
Coordinate with stakeholders to ensure timely execution of procurement requests
Maintain procurement documentation, contract records, and supplier data
Balance price, quality, service, delivery, and commercial terms in procurement decisions
Partner with IT to understand application portfolio, licensing models, and technical requirements
Support software lifecycle management including renewals, maintenance tracking, and license optimization
Maintain working knowledge of technical requirements to ensure supplier alignment
Assist in evaluating vendors based on technical capabilities, scalability, and cost
Support vendor onboarding, relationship management, and issue resolution
Track vendor performance against SLAs, contracts, and service expectations
Assist in identifying cost savings, vendor consolidation, and optimization opportunities
Analyze industry conditions, pricing benchmarks, and supplier performance
Prepare statistical analysis of market trends and procurement strategies
Provide insights into cost drivers, renewal risks, and sourcing opportunities
Support strategic sourcing and negotiation preparation
Identify and implement opportunities to improve procurement workflows and efficiency
Support automation, standardization, and documentation of procurement processes
Contribute to procurement transformation initiatives and reporting improvements

Requirements

Bachelor’s degree in Business Administration, Supply Chain, Information Systems, or related field
5+ years of experience in procurement, sourcing, IT procurement, or vendor management
Experience supporting technology procurement (software, SaaS, hardware) preferred
Experience with Oracle Cloud
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures

Skills

Strong interpersonal, communication, and stakeholder engagement skills
Customer service orientation with ability to work cross-functionally (IT, Finance, Legal, Vendors)
Strong organizational and prioritization skills in a fast-paced environment
Analytical thinking with ability to evaluate pricing, contracts, and vendor performance
Problem-solving skills with ability to recommend practical solutions
Knowledge of procurement principles, contract lifecycle, and vendor management
ServiceNow
Coupa
Catalyst
Microsoft Excel and reporting tools
Procurement / ERP systems

Location

Austin, Texas

Work Type

On-site

Experience Level

5+ years of experience

Education Level

Bachelor’s degree in Business Administration, Supply Chain, Information Systems, or related field

Benefits

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

About the Company

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.
Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide.
Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market.
With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value.
Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Equal Opportunity

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.