Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Hinge Health is seeking a Director of Product Management to lead the Member Journey product area, focusing on transforming the end-to-end member experience from enrollment to pain reduction. This role involves defining the vision for the next-generation member experience, incorporating personalization and AI, and leading a team of PMs to drive key member outcomes.

Responsibilities

• Define and communicate a multi-year product vision and strategy for the Member Journey neighborhood.
• Manage, mentor, and develop a high-performing team of Product Managers.
• Foster a culture of ownership, member obsession, and operational excellence.
• Transform the member lifecycle from triage through long-term retention and driving long term change for members.
• Identify friction points, develop program platforms, growing our suite of programs and program extensions, and developing habits that keep members coming back.
• Build a member experience that extends gracefully to new conditions and care models without creating fragmentation or inconsistency across the product.
• Define and execute how AI and personalization make the member experience more adaptive, relevant, and effective.
• Partner deeply with Clinical, Design, and Data Science to understand member needs and translate them into a cohesive product roadmap.
• Work with Engineering and Design to ensure high-quality, scalable execution.

Requirements

• Bachelor's degree in a relevant field.
• 10+ years in Product Management building consumer-facing products or B2B2C platforms.
• 4+ years managing a team of Product Managers/Senior Product Managers.
• Experience managing foundational platforms at scale, not just owning features.
• Comfortable working with distributed teams and US-based stakeholders (Pacific Time).
• Technical fluency, specifically ability to engage deeply on data models, experimentation infrastructure, and system design.
• Exceptional written and verbal communication skills to work effectively in async, globally distributed teams, paired with strong project management and a bias for urgency to drive execution.

Skills

• Digital Health or consumer health products experience.
• Experience managing platform teams and driving significant architectural designs.
• Familiarity with AI/ML applications in personalization, recommendations, or behavior change.
• Strong background in experimentation and A/B testing at scale.
• Experience with consumer lifecycle management, activation funnels, or engagement mechanics.

Location

• US-based stakeholders (Pacific Time)

Work Type

• distributed teams

Experience Level

• 10+ years in Product Management
• 4+ years managing a team

Education Level

• Bachelor's degree

Benefits

• Comprehensive medical, dental, and vision coverage
• Group Medical Coverage (GMC)
• Group Term Life Insurance (GTL)
• Group Personal Accident Insurance (GPA)
• Discounted company stock through ESPP
• Lifestyle stipend
• Learning and development opportunities

About the Company

• Hinge Health is moving people beyond pain by transforming how it’s treated and prevented.
• Combining advanced technology, AI, and a dedicated care team of experts, we guide people through personalized MSK care directly from their phones.
• Our platform addresses the full spectrum of musculoskeletal needs—from acute injury and chronic pain to post-surgical rehabilitation—helping members reduce pain, improve function, and avoid unnecessary surgeries.
• Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries.
• Trusted by leading employers and health plans—including Land O’Lakes, L.L. Bean, Salesforce, US Foods, and Verizon—Hinge Health serves more than 18 million people.

Equal Opportunity

• Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.
• We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law.