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Maintain a warm and friendly demeanor.
Be attentive, friendly, helpful, and courteous to guests, managers, and employees.
Set up the bar according to hotel standards.
Serve guests promptly and efficiently.
Prepare beverages and cocktails according to hotel standards.
Serve guests' beverage requirements in a friendly, courteous, and professional manner.
Break down the bar after functions, storing items according to hotel standards.
Adhere to all state liquor laws.
Be knowledgeable of hotel services and facilities.
Abide by all hotel policies and safety rules.
Follow procedures for serving liquor carefully to avoid issues with intoxicated guests.
Respond to guest problems, complaints, and accidents.
Be familiar with fire exit and fire extinguisher locations and operation.
Ensure bar and service areas are kept clean and tidy during service.
Ensure overall guest satisfaction.

High School diploma or equivalent and/or experience in hotel or a related field preferred.
Flexible and long hours sometimes required.
Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during the entire shift.
Effective verbal and written communication skills with all levels of employees and guests.
Ability to listen, understand, and clarify concerns.
Ability to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards.
Maintain high standards of personal appearance and grooming, including proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations for safe and efficient operations.
Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
Effective problem-solving skills, including anticipating, preventing, identifying, and solving problems.
Ability to understand and apply complex information from various sources.
Ability to cross-train in other hotel-related areas.
Ability to maintain confidentiality of information.
Ability to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Highgate is a leading real estate investment and hospitality management company.
Highgate is recognized as an innovator in the industry.
Highgate operates in major U.S. gateway cities and has a growing Caribbean and Latin America footprint.
The company provides expert guidance through all stages of the property cycle.
Highgate has a proven record of developing a diverse portfolio of lifestyle hotel brands, legacy brands, and independent hotels and resorts.
The company utilizes industry-leading revenue management tools.
Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle.

Bartender at Stanford Court Hotel

Bartender