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About the Role

Entry level sales position capable of supporting the DIY business and achieving sales and service objectives. The role requires knowledge of store systems, basic automotive systems, and basic parts knowledge. The role also requires the ability to source parts from various locations and in-depth knowledge of store inventory and maintenance processes. This position can be part-time or full-time. Fleet safety certification is preferred.

Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goals and help the store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, and back stock
• Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot
• Perform general stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Requirements

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication skills
• Ability to locate and stock parts
• Possess safety knowledge and skills
• Proficiency in operating inventory systems and store equipment
• Knowledge of parts and automotive systems
• Proficiency in operating POS and Parts lookup systems
• Expertise in testing and diagnostic equipment for DIY service
• Ability to speak and write English (Spanish is a plus)
• Ability to communicate effectively and build strong relationships with customers, peers, and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Ability to use basic math accurately (add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals)
• Ability to work an assortment of days, evenings, and weekends as needed
• 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
• Ability to predominantly walk or stand
• Ability to talk and hear
• Ability to use hands and fingers to handle or feel
• Ability to reach with hands and arms
• Ability to climb or balance
• Ability to stoop, kneel, crouch, or crawl
• Ability to frequently lift and/or move up to 50 pounds
• Ability to occasionally lift and/or move up to 100 pounds
• Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus
• Ability to work inside and occasionally outside in various weather conditions
• Ability to work in environments with moving mechanical parts, high/precarious places, toxic/caustic chemicals, risk of electrical shock, explosives, and vibration

Skills

• Store systems knowledge
• Basic automotive system knowledge
• Basic part knowledge
• Sourcing parts from stores, hubs, PDQ, and external suppliers
• In-depth knowledge of store inventory
• In-depth knowledge of maintenance processes
• Excellent selling skills
• Customer service
• Sales goal achievement
• Battery installation
• Testing services
• Wiper installation
• Product knowledge
• Operational standards maintenance
• Inventory processes
• Truck put away
• Shoot outs
• Cycle counts
• Back stock management
• Store cleanliness
• General stocking
• Parts delivery
• Driving
• Navigation
• Delivery board system operation
• Communication
• Relationship building
• Parts locating
• Parts stocking
• Safety knowledge
• Inventory system operation
• Store equipment operation
• POS system operation
• Parts lookup system operation
• Testing equipment operation
• Diagnostic equipment operation
• English proficiency
• Spanish proficiency
• Mathematical skills
• Time management
• Physical stamina
• Vision acuity

Location

• Store location

Work Type

• Part time
• Full time

Experience Level

• Entry level
• 2-3 years of sales experience

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
• We comply with all applicable federal, state, and local laws.