About the Role
Lead a team committed to making sure every guest leaves happy in a high-energy, high-reward opportunity within the family entertainment industry.
Responsibilities
- Make daily decisions involving time management, staff scheduling, cleanliness, and upholding product and guest service standards.
- Build sales and maximize profits by effectively recruiting, training, developing, and motivating the team.
- Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment.
- Understand cost control procedures, inventory, financials, and labor management.
- Take ownership of an Area of Impact (AOI) in one of four areas and complete a rotation in each: Kitchen, Sales, Showroom, and Gameroom.
- Manage product ordering, food safety, scheduling, and cleanliness in the Kitchen.
- Oversee pizza dough preparation, cooking pizza and other menu items.
- Monitor Sales results, including upselling and suggestive selling programs in the Sales area.
- Manage inventory, ordering, execution, and profitability of the Merchandise area.
- Ensure quality assurance of the Salad Bar and prep procedures.
- Lead birthday party execution and planning in the Showroom.
- Maximize party bookings and guest satisfaction while optimizing showroom seating.
- Partner with the Technical Manager to maintain games and equipment.
- Analyze game play data and ticket payouts while keeping the gameroom clean.
Requirements
- Must be able to work 40 hours a week.
- Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift.
- Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift.
Skills
- Coaching and Developing Others
- Effective Communication
- Composure
- Resourcefulness
- Demonstrates Ethics and Integrity
- Time and Priority Management
Location
- US
Work Type
- Full-time
Experience Level
- Minimum of one (1) year of experience managing people, preferably in the food service industry OR experience as an Opening Coordinator for at least six (6) months.
Education Level
- High-school diploma or GED
Salary/Compensations
- $18.38 - $20.42 Hourly
- Commission potential from $0.50 to $10.00 for each Membership sold (Exempt)
- Commission potential from $0.15 to $3.00 for each Fun Pass sold (Exempt)
- Commission potential from $2.00 to $8.00 for each Membership sold (Non-Exempt)
- Commission potential from $0.60 to $2.40 for each Fun Pass sold (Non-Exempt)
Benefits
- Telemedicine
- Early wage access
- 401(k) retirement plan
- Employee meal discounts
- Employee Assistance Program (EAP)
- Tuition savings
- Scholarships
- Financial relief resources
- Fixed indemnity medical coverage (Part-time)
- Dental and vision options (Part-time)
- Voluntary life and short-term disability benefits (Part-time)
- Comprehensive medical, dental, and vision coverage (Full-time)
- Paid sick/vacation time (Full-time)
- Paid holidays (Full-time)
- FSA/HSA options (Full-time)
- Life and disability insurance (Full-time)
- Voluntary benefits (Full-time)
- Legal coverage (Full-time)
- Additional education and student loan support (Full-time)
- Paid sick leave as required by applicable state and local laws
- Job training
- Career growth opportunities
About the Company
- CEC Entertainment, LLC is a nationally recognized leader in family dining and entertainment, operating Chuck E. Cheese, Peter Piper Pizza and Chuck’s Arcade brands.
- Chuck E. Cheese creates joyful, lasting memories through fun, food, and play, and is dedicated to safety and community support.
- Peter Piper Pizza offers a neighborhood pizzeria experience with quality food and engaging entertainment.
- CEC Entertainment and its franchisees operate nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries.
- The company fosters a culture of diversity and celebrates fun and play to unite every family.
Equal Opportunity
- As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.
