About the Role
We are looking for a strategic Senior Account Supervisor to join our dynamic team and help shape the future of luxury engagement. This role is for a strategic thinker who believes data should inform creativity. You’ll develop and lead integrated communications strategies connecting media and high-value audiences with destination clients, working alongside strategists, creatives, and data specialists.
Responsibilities
- Provide strategic direction to clients and team.
- Ensure client satisfaction and meet/exceed deliverable goals.
- Maintain client relationships through various communication channels and events.
- Oversee and mentor a team of 3-4 members, providing training and leadership.
- Deliver strategic and consistent media results and measurement.
- Support crisis communications as needed.
- Identify stories, write press releases, media alerts, and other communications.
- Develop and maintain relationships with journalists, bloggers, and influencers.
- Provide ideation for campaigns and participate in brainstorms.
- Recommend, source, and implement strategic events and partnerships.
- Provide influencer strategy, advice, research, and campaign ideas.
- Identify client issues and propose solutions to supervisors.
- Independently handle minor client issues.
- Perform research and analysis of clients and the marketplace.
- Oversee detailed monthly and quarterly reporting.
- Stay updated on industry news, trends, and technology; attend events and network.
Requirements
- Six to seven years of work experience in travel/lifestyle PR.
- Destination PR experience and agency experience preferred.
- Minimum one year in a supervisory capacity managing at least 2 junior team members.
- Proficiency/fluency in Spanish is a plus.
- Ability to adapt to a fast-paced, multi-tasking, unique work environment.
- Self-starter with a proven ability to lead a team and work independently.
- Experience resolving client issues quickly and efficiently.
- Exceptional written and verbal communication skills.
- Outstanding team player with a positive attitude.
- Experience launching campaigns with non-client partners.
- Solid portfolio of secured media coverage (national, magazine, newspaper, TV, and digital wins).
- Comprehensive knowledge of the travel industry and media, including bloggers and influencers.
- Proven experience handling crisis is a plus.
- Proficiency in reporting platforms (Muck Rack, Meltwater, Tagger).
Skills
- Integrated communications
- Media relations
- Influencer marketing
- Crisis communications
- Strategic planning
- Team leadership
- Client relationship management
- Reporting and analysis
- Spanish language proficiency (preferred)
Location
- New York, NY
- Miami, FL
Work Type
- Hybrid
Experience Level
- Senior
Salary/Compensations
- $100,000
About the Company
- We are the only luxury marketing platform that unites data and performance, content and creativity, experiences and communications within one integrated ecosystem.
- Our Strategic Communications Division engineers influence, serving as global partners for category-defining brands.
- We specialize in integrated communications for luxury, ultra-luxury, and lifestyle brands.
- Our methodology combines creativity with business strategy to deliver measurable growth in audience, leads, engagement, and revenue.
