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About the Role

We are seeking an experienced Senior Project Manager to lead the modernization of the Child Support Management System within an Integrated Eligibility System (IES) program. The Project Manager will be responsible for planning, executing, and delivering complex technology initiatives across cross-functional teams, ensuring projects are completed on time, within scope, and within budget. This role works closely with state stakeholders, business analysts, architects, and development teams to coordinate delivery, manage risk, and ensure solutions align with organizational goals, program objectives, and regulatory requirements.

Responsibilities

Lead the end-to-end planning, execution, monitoring, and closure of complex technology projects within the CSMS/IES program
Develop and maintain detailed project plans, schedules, budgets, resource plans, and status reports
Manage project scope, timelines, deliverables, and dependencies across multiple cross-functional teams
Identify, track, and mitigate project risks and issues; escalate appropriately and drive resolution
Facilitate stakeholder meetings, steering committees, and workgroups; communicate status to technical and non-technical audiences
Coordinate requirements, design, development, testing, and deployment activities across business and technical teams
Manage vendor and inter-agency coordination, including third-party and inter-agency data exchange efforts
Ensure project deliverables meet quality standards, compliance requirements, and program objectives
Apply appropriate project management methodologies (Agile, Waterfall, or hybrid) based on program needs
Track and report on project financials, resource utilization, and key performance indicators
Manage change control, ensuring scope changes are documented, assessed, and approved
Mentor and provide guidance to project team members and junior project staff

Requirements

Minimum of nine (9) years of experience managing complex IT projects, with demonstrated experience leading large-scale modernization initiatives
At least two (2) years of experience working in an Integrated Eligibility System program, including Child Support, in a Health and Human Services setting
Proven experience managing the full project lifecycle (initiation, planning, execution, monitoring/controlling, and closure) for enterprise technology projects
Strong experience with project management methodologies (Agile/Scrum, Waterfall, or hybrid) and the Software Development Life Cycle (SDLC)
Demonstrated experience developing and managing project plans, schedules, budgets, and resource allocation
Experience with risk management, issue tracking, and change control processes
Strong stakeholder management, facilitation, and communication skills, with the ability to engage both technical and non-technical audiences
Experience managing cross-functional teams including business analysts, architects, developers, and QA
Proficiency with project management and collaboration tools (e.g., Microsoft Project, Smartsheet, Jira, Azure DevOps)
Must be legally authorized to work in the United States without visa sponsorship (now or in the future)

Skills

Agile/Scrum
Waterfall
Hybrid project management methodologies
Software Development Life Cycle (SDLC)
Risk management
Issue tracking
Change control
Stakeholder management
Facilitation
Communication
Microsoft Project
Smartsheet
Jira
Azure DevOps

Location

Albany, NY

Work Type

Contract
Hybrid
Remote

Experience Level

Senior
Nine (9) years of experience managing complex IT projects
Two (2) years of experience working in an Integrated Eligibility System program

Education Level

Bachelor's degree in Information Technology, Computer Science, Business, or a related field

About the Company

The Child Support Management System (CSMS) is part of an Integrated Eligibility System (IES) program.