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About the Role

We are seeking a Staff Site Reliability Engineer to enhance the observability and operation of our production cloud platform, which supports clinical workflows and a vast ultrasound image repository. This is a hands-on technical role where you will lead through execution.

Responsibilities

• Own observability end to end, evolving and streamlining metrics, logs, and distributed-tracing strategy.
• Build telemetry standards to provide clear, real-time production health visibility for all teams.
• Drive reliability through SLOs by establishing meaningful objectives with product and engineering teams.
• Use error budgets to balance velocity against stability.
• Lead incident response, setting standards for the feedback loop.
• Manage on-call rotations for production systems and respond to incidents with calm and rigor.
• Manage blameless postmortems and systematically reduce toil.
• Operate and improve Kubernetes/EKS workloads on AWS.
• Build automation and tooling to eliminate manual operational work and boost developer productivity.
• Mentor engineers on operational excellence.
• Set standards for building observable and reliable services.
• Influence architecture decisions across teams.

Requirements

• 8+ years of managing production systems
• Deep, hands-on production experience with AWS and Kubernetes
• Strong programming/scripting skills and experience building operational automation
• Proven ownership of a full stack observability platform (NewRelic/Datadog/etc)
• A track record of leading incident response and delivering improvements in reliability
• Clear written and verbal communication skills
• Strong desire for being a mentor to others
• Background operating in a highly regulated or compliance-sensitive environment (e.g., HIPAA, SOC 2, FedRAMP, SaMD, etc).
• Background in technical Healthcare Protocols (DICOM, HL7, FHIR) and systems integrations (PACS, VNA, EMR, etc)
• Candidates must be authorized to work in the United States.
• Butterfly Network will not provide immigration sponsorship of any kind for this position.
• Butterfly requires security adherence responsibilities from all employees.

Skills

• AWS
• Kubernetes
• Programming
• Scripting
• Operational Automation
• Full Stack Observability Platform (NewRelic/Datadog/etc)
• Incident Response
• Reliability Improvement
• Communication
• Mentoring
• HIPAA
• SOC 2
• FedRAMP
• SaMD
• DICOM
• HL7
• FHIR
• PACS
• VNA
• EMR
• Security Adherence

Location

• New York City, NY

Work Type

• Hybrid
• Full-time

Experience Level

• Staff

Salary/Compensations

• $190,000 - $210,000 + bonus + equity + benefits

Benefits

• Comprehensive health insurance (dental and vision)
• Health Savings Account (HSA) contributions
• Comprehensive Employee Assistance Program
• 401k plan and match
• Employee Stock Purchase Plan (ESPP)
• Unlimited Paid Time Off + 10 Holiday Days
• Parental Leave
• Competitive salaried compensation
• Equity

About the Company

• Butterfly Network, Inc. (NYSE: BFLY) is driving a digital revolution in ultrasound imaging and sensing with its proprietary Ultrasound-on-Chip™ semiconductor technology and software solutions.
• Butterfly first proved its technology in the point-of-care ultrasound market – commercializing the world’s first single-probe, whole-body portable ultrasound device, which is now on its best-selling, third-generation: Butterfly iQ3™.
• The Company combines its advanced hardware with cloud software and AI, an enterprise workflow solution (Compass AI™) and other offerings to drive adoption of affordable, accessible ultrasound.
• Butterfly also enables third-party development of imaging AI apps through Butterfly Garden™, its software development kit and AI partnership initiative.
• Through Butterfly Embedded™, partners can build and scale novel ultrasound applications powered by Butterfly’s proprietary semiconductor chip and software platform.
• Butterfly’s innovations have been recognized by Prix Galien USA, Fierce 50, TIME’s Best Inventions and Fast Company’s World Changing Ideas, among other achievements.
• We’re a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let’s build something extraordinary together!

Equal Opportunity

• Butterfly Network is an equal opportunity employer. Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.