About the Role
Baton is Ryder’s in-house product development group focused on harnessing emerging technologies to redefine transportation and logistics. We design and ship category-defining software that enables Ryder and its 50,000+ customers to plan and execute freight intelligently, efficiently, and cost-effectively. Baton’s mission is to enable supply chain on autopilot. We operate at startup speed with Fortune 500 reach.
Responsibilities
- Own end-to-end design projects from discovery and research through prototyping, testing, and implementation.
- Partner with product managers, engineers, and business stakeholders to translate complex logistics problems into intuitive solutions and clearly advocate for the design rationale behind them.
- Design for AI-driven and data-heavy interfaces where clarity and usability directly affect operational decisions.
- Maintain and evolve our design system, partnering with engineers to drive adoption and consistent implementation.
- Partner closely with key stakeholders to translate business objectives and user insights into innovative and feasible design solutions.
Requirements
- 5+ years of product design experience (or equivalent) and a track record of shipping meaningful work.
- Experience designing complex, information-dense products (e.g., operational tools, planning workflows, dashboards, or other systems where speed, accuracy, and clarity matter).
- Strong cross-functional partnership skills. Comfortable collaborating day-to-day with Product and Engineering to shape scope, make tradeoffs, and deliver iteratively.
- A strong sense of ownership and initiative: you proactively spot friction, propose improvements, and follow through without needing heavy oversight.
- Systems-level thinking: you can define a coherent end-to-end experience, then break it into incremental releases that a team can build and iterate on.
- High craft + technical fluency: you can design elegant, usable interfaces for complex workflows, and you work comfortably within real engineering constraints (states, edge cases, data, performance).
- Proficiency in Figma and a practical curiosity about emerging AI tools (LLMs, generative workflows, prototyping/automation) that can improve how you design and how products get built.
- A portfolio that shows end-to-end case studies, problem framing, exploration, decisions/tradeoffs, collaboration, and shipped outcomes (not just visuals).
- Thrive in fast-moving environments with evolving priorities, and know how to create clarity amid ambiguity.
- Experience in B2B SaaS or operational domains (logistics/supply chain a plus), designing for real-world constraints and high-frequency users.
- Experience designing for AI-assisted products (recommendations, automation, explainability, trust, and human-in-the-loop workflows).
Skills
- Figma
- AI tools
- LLMs
- Generative workflows
- Prototyping
- Automation
Location
- Hayes Valley, San Francisco, CA
Work Type
- Hybrid
- Full Time
Experience Level
- Senior
Salary/Compensations
- $140,000 - $190,000
Benefits
- Competitive Base Salary + Cash Bonus Structure
- Annual Company Bonus + Long Term Incentive Plan
- 401k with Matching
- Hybrid Work Schedule
- Hyper-Stable, publicly traded Enterprise
- Medical, Dental, and Vision Health Coverage
- Employee Stock Purchase Program (15% discount to market value)
- Collaborative, Fun, and Tech Forward office
About the Company
- Baton is Ryder’s in-house product development group focused on harnessing emerging technologies to redefine transportation and logistics.
- With $10B in freight under management, our technology reaches every part of the U.S. economy.
- We design and ship category-defining software that enables Ryder and its 50,000+ customers—including some of the world’s most well-known brands—to plan and execute freight intelligently, efficiently, and cost-effectively.
- Our work includes everything from customer-facing software to the data platform that will power the next era of innovation at Ryder.
- Ryder acquired Baton in 2022 to power its next wave of digital products.
- We operate at startup speed, with Fortune 500 reach.
- If you have a passion for solving complex problems and creating impact for the engine of the American economy, you’ll love it here.
