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About the Role

The Senior Product Design Manager will support the design strategy for the Custody Product within the Securities Services business, shaping the product book of work, leading client technical meetings, reviewing emerging technologies, and representing the business at industry forums. This role is critical for ensuring custody solutions are innovative, client-centric, and aligned with market and regulatory developments, with a focus on the fund order execution product.

Responsibilities

Develop and execute the design strategy for the custody product, ensuring alignment with business objectives, client needs, and industry trends.
Lead the design and planning of the custody product book of work, prioritizing initiatives and ensuring robust, scalable, and innovative solutions.
Represent the product design function in client technical meetings, gathering requirements, presenting solutions, and addressing technical queries.
Evaluate and review new and emerging technologies relevant to custody services, assessing their potential impact and applicability to the business.
Attend and participate in industry-specific forums, working groups, and conferences to stay abreast of market developments and advocate for the business.
Work closely with internal teams including Product, Technology, Operations, Compliance, Legal, and Sales to ensure seamless delivery of design initiatives.
Identify opportunities to enhance product design processes, drive innovation, and improve client outcomes.
Ensure all design initiatives comply with relevant regulatory requirements and industry standards.
Regularly review key performance indicators (KPIs) with the vendor & complete the transition of the product service into BAU.

Requirements

Relevant years of experience in product design, product management, or related roles within Securities Services / Global Markets/ Front Office with a strong focus on Custody Product.
Experience in solutioning and designing is highly preferred.
Proven track record of developing and executing design strategies and leading complex product initiatives.
People management experience is preferable.
Strong understanding of custody operations, market infrastructure, and regulatory landscape.
Experience with client technical meetings and industry engagement.
Excellent communication, presentation, and stakeholder management skills.
Strong experience in post trade processing across all asset classes with a strong preference for funds.
Experience of working with a sub-custodian, preferably 3rd party, either hands on or as a product manager.

Skills

Product Design
Product Management
Custody Product
Securities Services
Global Markets
Front Office
Solutioning
Design Strategy
Client Technical Meetings
Emerging Technologies
Industry Forums
Stakeholder Collaboration
Continuous Improvement
Regulatory Compliance
Post Trade Processing
Asset Classes
Sub-custodian Management

Location

Global

Work Type

Full-time

Experience Level

Senior
Individual Contributor (potential for people management)

Education Level

Bachelor’s degree in design, Business, Technology, or related field; advanced degree preferred.

Benefits

Tailored professional development opportunities
Fantastic benefits packages

About the Company

HSBC is one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories.
We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

Equal Opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Telephone: +44 207 832 8500