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About the Role

We are seeking a Field Engineering Practice Manager to lead our Data Center technical leadership organization. This role directly manages Project Engineers (PE) and Implementation Specialists (IS) and is accountable for the people, capability, standards, capacity, quality, and readiness required to support Data Center infrastructure deployments across North America. The Practice Manager builds a scalable capability by developing senior technical leaders, establishing consistent execution standards, understanding future demand, and ensuring complex work is supported by the right technical authority and onsite leadership.

Responsibilities

Lead, coach, develop, and hold accountable the Project Engineers and Implementation Specialists assigned to the Data Center practice.
Set clear expectations for technical leadership, execution quality, utilization, communication, behavior, and employee development.
Maintain a current view of PE and IS skills, experience, certifications, readiness, location, availability, and development needs.
Create training, mentoring, succession, and career-development plans that build leadership depth and reduce dependency on individual experts.
Work with Resource Management and delivery leaders to align qualified PEs and ISs to projects based on complexity, technical risk, geography, and customer requirements.
Forecast capability and capacity gaps and recommend hiring, contractor, cross-training, partner, or investment actions.
Establish and maintain repeatable Data Center field execution standards, work methods, technical checkpoints, documentation requirements, and acceptance expectations.
Monitor technical escalations, repeat defects, rework, partner performance, and customer feedback and drive practice-level corrective action.
Support the technical evaluation, onboarding, enablement, and performance review of Data Center delivery partners.
Partner with Project Management, Solutions, Sales, Estimating, Resource Management, Finance, Partner Management, and Field Engineering leadership.
Support major opportunities and programs by validating that the proposed technical leadership and workforce model is practical and executable.
Monitor utilization, productivity, cost, labor mix, workforce risk, and other practice performance indicators.

Requirements

Strong understanding of rack installation, land and level, rack build, rack-and-stack, integration, and cable-management systems.
Knowledge of copper and fiber installation, routing, dressing, patching, termination, testing, labeling, documentation, and acceptance requirements.
Experience with server, network, storage, power-distribution, or other infrastructure installation within approved scope.
Understanding of site surveys, readiness reviews, commissioning, migration, cutover, technical closeout, and quality evidence.
Experience working in high-density, active, construction, commissioning, colocation, mission-critical, or hyperscale Data Center environments.
Strong safety and operational discipline related to access control, contamination control, raised floors, overhead work, material handling, and customer-specific site requirements.
At least 8 years of field engineering, Data Center infrastructure delivery, technical services, or related experience.
At least 3 years of direct people leadership, performance management, and employee development experience.
Demonstrated experience leading or developing Project Engineers, technical authorities, onsite leaders, or comparable senior technical roles.
Strong technical credibility in Data Center infrastructure deployment and partner-led field execution.
Experience with workforce planning, utilization, technical standards, quality improvement, and contractor or partner delivery.
Ability to make clear readiness decisions and challenge staffing or delivery models that create unacceptable execution risk.
Strong communication, financial judgment, operational discipline, and cross-functional leadership skills.
Legal authorization to work in the United States.

Skills

Rack installation
Land and level
Rack build
Rack-and-stack
Integration
Cable-management systems
Copper installation
Fiber installation
Routing
Dressing
Patching
Termination
Testing
Labeling
Documentation
Acceptance requirements
Server installation
Network installation
Storage installation
Power-distribution installation
Infrastructure installation
Site surveys
Readiness reviews
Commissioning
Migration
Cutover
Technical closeout
Quality evidence
Data Center environments
Safety discipline
Operational discipline
Access control
Contamination control
Raised floors
Overhead work
Material handling
Customer-specific site requirements
Field engineering
Data Center infrastructure delivery
Technical services
People leadership
Performance management
Employee development
Project Engineers
Technical authorities
Onsite leaders
Data Center infrastructure deployment
Partner-led field execution
Workforce planning
Utilization
Technical standards
Quality improvement
Contractor delivery
Partner delivery
Readiness decisions
Communication
Financial judgment
Cross-functional leadership
Progressive Data Center field engineering
Infrastructure-delivery experience
Complex programs
High-volume programs
Multi-site programs
Colocation programs
Mission-critical programs
Hyperscale programs
Technical proficiency frameworks
Qualification criteria
Standard work methods
Training programs
Succession plans
Delivery partners
BICSI credentials
Fiber credentials
Copper credentials
Manufacturer credentials
OSHA credentials
Safety credentials
Project-delivery credentials
Data Center credentials

Location

North America

Work Type

Internal position
Onsite leadership

Experience Level

At least 8 years of field engineering, Data Center infrastructure delivery, technical services, or related experience.
At least 3 years of direct people leadership, performance management, and employee development experience.
Ten to twelve or more years of progressive Data Center field engineering or infrastructure-delivery experience.

Education Level

Bachelor's degree or equivalent technical, trade, military, operational, and leadership experience.

Salary/Compensations

$130K - $170K

Benefits

Competitive compensation plans
Long-term career opportunities
Attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About the Company

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations.
We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business.
We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 21,000 people worldwide.
In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
www.computacenter.com/us