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About the Role

This role serves customers across all segments as the primary point of contact for everyday banking needs, products, and services. The Relationship Banker will build credibility and loyalty by leading discovery conversations into enduring customer partnerships. You will work in a collaborative branch environment, backed by one of the most recognized banking brands and ongoing coaching, while partnering with colleagues to meet customer needs through appropriate referrals.

Responsibilities

Proactively acquire, manage, and grow a portfolio of consumer and business customer relationships
Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies
Partner with a team of professionals across Wealth, Home Lending, and Business Banking to deliver integrated solutions
Champion digital adoption by educating customers on self-service and mobile banking options
Resolve account inquiries and service requests within authorized limits
Demonstrate risk excellence through accurate documentation, sound judgment, timely issue escalation, and adherence to policies and regulations

Requirements

2+ years of customer service experience, or equivalent demonstrated through work experience, training, military experience, or education
1+ year of assessing and meeting the needs of customers or helping with issue resolution, demonstrated through work or military experience
1+ year of building and maintaining effective relationships with customers and partners
Ability to work a schedule that will include most Saturdays
Meeting enhanced financial fitness and criminal background standards
Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background
A credit report may be reviewed (credit score not included) and additional ongoing screening may apply
This position is not eligible for Visa sponsorship

Skills

Proven ability to source, acquire, and deepen relationships through proactive outreach and building strong internal partnerships
Knowledge of book of business management practices, documentation of planning conversations, and consistent follow-through
Experience assessing needs and recommending products and services for consumer and business customers
Demonstrated ability to communicate clearly and confidently, listen with empathy, and build credibility and trust with others
Bilingual Spanish

Work Type

Full-time

Experience Level

1+ year
2+ years

Salary/Compensations

$27.00 - $41.00

Benefits

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

About the Company

Wells Fargo is a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed.
Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S.

Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
Applicants with Disabilities: To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Third-Party recordings are prohibited unless authorized by Wells Fargo.
Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.