About the Role
Support and manage customer projects across the Austin/Central Texas region from kickoff through completion. Take ownership of commercial fixture projects while working closely with customers, vendors, and internal teams to ensure accurate, efficient execution and best-in-class service.
Responsibilities
- Manage commercial/fixtures projects from start to finish, ensuring they are completed on time and within budget
- Serve as the primary point of contact for customers, establishing communication early and maintaining it throughout the project
- Review purchase orders, project documentation, and customer requirements to ensure accuracy
- Coordinate with sales teams to set up projects and verify project information
- Prepare and communicate lead time expectations, identifying long lead and non stock items
- Track and manage submittments, approvals, revisions, and all related documentation
- Conduct project kickoff discussions with customers to confirm scope, materials, schedules, delivery requirements, and expectations
- Recommend appropriate products and solutions based on customer needs and project requirements
- Create and maintain project schedules, tracking release dates, delivery phases, and material requirements
- Communicate with vendors to initiate orders and gather required documentation
- Coordinate material procurement, order processing, and deliveries to meet project timelines
- Monitor project progress, identify potential issues, and implement solutions to keep the project on schedule
- Maintain organized project records and ensure accurate order entry and pricing
- Provide regular status updates to customers and internal partners throughout the project
- Ensure timely and accurate billing throughout the project
- Build strong customer relationships by providing proactive communication and a smooth project experience through best in class customer service
- Occasional job site or customer office visits may be required based on project needs; no regular travel required
Requirements
- Project management, project coordination, construction, or related experience preferred
- Relevant industry experience preferred
- Ability to learn project management tools, sales systems, and technical product information
- Excellent communication and organizational skills, with strong attention to prioritization
- Customer focused mindset and ability to build positive, professional relationships
- Ability to manage multiple projects and adapt to shifting priorities in a fast paced environment
- Strong proficiency with computers and software programs, including all Microsoft Office applications
- Flexible, adaptable, and comfortable handling multiple urgent requests
- Self starter with strong problem solving skills and the ability to work independently
- Strong interpersonal skills and ability to communicate ideas clearly in both technical and user friendly terms
Location
- Austin/Central Texas region
Work Type
- Full-time
Salary/Compensations
- $60,100 - $96,100 annually
Benefits
- Health, dental, vision, paid time off, life insurance, 401(k) with company match
- Mental health coverage
- Gender affirming and family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
About the Company
- Since 1953, Ferguson has been a source of quality supplies for a variety of industries.
- Together We Build Better infrastructure, better homes and better businesses.
- We exist to make our customers’ complex projects simple, successful, and sustainable.
- We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other.
- Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce.
- Ferguson has approximately 36,000 associates across 1,700 locations.
- Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful.
- You will build a career that you are proud of, at a company you can believe in.
Equal Opportunity
- The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
- Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
