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About the Role

The Regional Workplace Manager leads day-to-day facilities management operations for assigned client locations, ensuring exceptional workplace experiences that support productivity, collaboration, and employee satisfaction. This role serves as the primary on-site leader coordinating all workplace services while maintaining the client's workplace standards and culture.

Responsibilities

• Oversee all aspects of facility operations including maintenance, engineering services, workplace experience, and vendor management
• Lead and develop on-site teams including Workplace Coordinators, Guest Services Ambassadors, and technical staff
• Serve as the primary point of contact for the client's local leadership team on all workplace and facilities matters
• Implement site-specific workplace strategies aligned with the client's global standards and local requirements
• Manage site budgets and financial performance, identifying opportunities for cost optimization
• Ensure compliance with local building codes, health and safety regulations, and corporate policies
• Coordinate workplace projects including small renovations, furniture reconfigurations, and space planning
• Develop and maintain strong relationships with building management, vendors, and service providers
• Oversee the resolution of workplace issues through effective service request management
• Lead continuous improvement initiatives to enhance workplace experience and operational efficiency
• Coordinate special events, meetings, and workplace activities to support the client's culture
• Prepare and present regular reports on site financial performance & service delivery

Requirements

• 5+ years of experience in facilities management or workplace services
• 3+ years of supervisory experience leading facility teams
• Strong knowledge of building systems, maintenance practices, and workplace operations
• Experience managing vendor relationships and service contracts
• Proficiency in facilities management software, Google Workspace, Slack and similar office productivity tools
• Excellent communication and interpersonal skills
• Proven problem-solving abilities and attention to detail
• Customer service mindset with a focus on enhancing employee experience
• Professional certification such as FMP, CFM, or related credential
• Experience working in technology industry environments
• Knowledge of workplace experience best practices and trends
• Experience managing facilities in similar-sized corporate environments
• Project management skills and experience leading small to medium workplace projects
• Experience with IWMS systems and workplace technology platforms
• Understanding of sustainability practices in facilities management
• Knowledge of local regulations specific to the site location
• Bachelor's degree in Facilities Management, Business Administration, or related field
• Candidates must be authorized to work in the United States without sponsorship.

Skills

• Facilities management software
• Google Workspace
• Slack
• Office productivity tools
• Communication
• Interpersonal skills
• Problem-solving
• Attention to detail
• Customer service
• Project management
• IWMS systems
• Workplace technology platforms

Location

• On-site –New York, NY

Work Type

• Full-time
• On-site

Experience Level

• 5+ years of experience in facilities management or workplace services
• 3+ years of supervisory experience

Education Level

• Bachelor's degree in Facilities Management, Business Administration, or related field

Salary/Compensations

• 140,000.00 – 165,000.00 USD per year

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

About the Company

• JLL empowers you to shape a better world by combining world-class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
• We harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities.

Equal Opportunity

• JLL is an Equal Opportunity Employer committed to creating an inclusive work environment that embraces diversity and values the contribution of all team members.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
• Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
• Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
• California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.
• Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.