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About the Role

MiniMed is seeking an Inside Sales Representative to remotely drive sales and patient engagement. This role focuses on outbound calling, lead conversion, and ongoing customer support, with a strong emphasis on CRM management and administrative accuracy. You will play a critical role in helping patients access the right technology while meeting performance goals.

Responsibilities

• Remotely sells Medtronic's products and retains end-user patients within an assigned geographic area and/or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals.
• Identify, develop and close leads for the business and refer on internal leads when appropriate.
• Provides input on new markets, new product introductions, and existing products or supplies.
• Promotes and establishes education of the company's products and/or services.
• Manages and responds to customer concerns and problems.
• Arranges demonstration of products by field sales representatives.
• Assists the field sales representatives in the planning and execution of sales activities as well as providing on-going sales support including sales calls, data analysis, customer opportunities, and sales rep follow-up.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR).
• Identify new business opportunities and establish relationships with key decision-makers, including physicians, administrators, and procurement departments.
• Conduct product presentations, demonstrations, and training to healthcare providers to ensure they understand product features and benefits.
• Collaborate with the marketing team to execute promotional activities and product launches.
• Submit accurate and timely sales reports, forecasts, and other administrative tasks.

Requirements

• Minimum of 7 years of relevant sales experience, with a High School Diploma
• Minimum of 5 years of relevant sales experience, with an Associate’s Degree
• Minimum of 3 years of relevant sales experience, with a Bachelor's Degree
• Bilingual English and French
• 3+ years of experience in health care sales, sales in medical devices, capital equipment sales, surgical sales,in hospital pharmaceuticals, sales, contracts, training, clinical, marketing, customer/tech services, customer education or other customer facing role/experience.
• Comfort and experience with phone-based customer sales interactions and structured outreach.
• Challenger sales approach and experience in sales interactions
• Experience using PCRM systems or willingness to learn quickly.
• Strong attention to detail and ability to follow defined processes.
• Practical knowledge of sales techniques, strategies & relationship building
• Demonstrated ability to work independently & drive results
• Documented sales success, preferably in B2B sales or health care
• Ability to teach & educate medical personnel, peers & technical support personnel
• Previous experience with SalesForce.com, SAP
• Experience with hospital, cath lab, physician settings
• Experience selling complex products over the phone

Skills

• CRM management
• Administrative accuracy
• Outbound calling
• Lead conversion
• Customer support
• Sales techniques
• Relationship building
• Product presentations
• Product demonstrations
• Training
• Sales reporting
• Forecasting

Location

• Brampton, ON

Work Type

• Remote
• Hybrid

Experience Level

• 7 years of relevant sales experience
• 5 years of relevant sales experience
• 3 years of relevant sales experience
• 3+ years of experience in health care sales

Education Level

• High School Diploma
• Associate’s Degree
• Bachelor's Degree

Benefits

• Competitive salary
• Flexible benefits package
• Wide range of benefits
• Resources
• Competitive compensation plans

About the Company

• At MiniMed, we want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.