About the Role
The Senior Project Manager - Enterprise leads high-impact, enterprise-wide initiatives supporting strategic business goals. This role manages multiple complex projects simultaneously, ensuring on-time, within-scope, and within-budget delivery. The Senior Project Manager - Enterprise partners with executive leaders, functional teams, and external vendors to drive alignment, manage risk, and achieve measurable business outcomes. This role requires self-direction, the ability to operate with ambiguity, and perseverance to manage multiple iterations of tasks.
Responsibilities
- Lead large-scale, cross-functional enterprise projects and programs with significant business impact.
- Define project scope, goals, deliverables, success metrics, timelines, and budgets in alignment with enterprise strategy.
- Lead meetings with business, technical, and cross-functional representatives regarding project activities, timeline, and issues.
- Articulate project status, key issues, and dependencies to all levels of management.
- May work with Agile project manager regarding status of projects within a program as needed.
- Accountable for program/project success with the sponsors.
- Defines and coordinates the securing of commitments from cross-functional groups and external providers in terms of resources, cost, schedule, and performance.
- Act as the primary liaison between executive sponsors, business units, and delivery teams, communicating progress, risks, and dependencies.
- Cultivate strong working relationships with the project core team to understand requirements and identify risks/opportunities.
- Interface with all areas affected by the program or project, including end users, consultants, and vendors.
- Ensure development of strong positive relationships and collegiality among the organization’s resources and staff.
- Proactively identify, manage, and track risks, issues, and interdependencies for smooth delivery.
- Analyze, evaluate, and overcome program or project risks, and produce program/project reports for sponsors, stakeholders, and project teams.
- Develop executive-level reports and dashboards to track key milestones, KPIs, and performance against goals.
- Regularly update relevant business stakeholders on project or program status.
- Produce all relevant project management deliverables such as project objectives and requirements, risk assessments, project communication plans, project status reports, open issues logs, change logs, action items lists, etc.
- Escalate project risks to sponsors on a timely basis for decision resolution and disposition according to NYBCe PMO guidelines.
- Champion organizational change initiatives, ensuring smooth adoption of new systems, processes, or technologies.
- Ensure compliance with regulatory obligations, reporting requirements, and change control standards.
- Ensure compliance of all aspects of policies, guidelines, practices, procedures, and regulations.
- Mentor Project Managers and coordinate efforts within the Project Management Office to promote consistency and best practices.
- Build, lead, and coach multiple project teams throughout project lifecycles.
- Proactively lead, coach, and motivate project team members, project leads, or less experienced project managers.
- Manage vendor relationships, ensuring compliance with contractual obligations and alignment with enterprise objectives.
- Evaluate project outcomes and identify opportunities to refine methodologies, processes, and tools for future initiatives.
- Actively contribute to NYBCe PMO standards, guidelines, and knowledge base.
Requirements
- Bachelor's degree in Business Administration, Project Management, Computer Science, or related field.
- 7+ years of experience with multiple Project Management Methodologies (i.e Six Sigma, Agile, Waterfall, PMBOK, Lean, etc.) in managing medium to large projects.
- 3+ years of experience in leadership/management roles.
- 3+ years of experience in software development life cycle (SDLC).
- 3+ years of experience as an Agile Team Lead, Scrum Master, or Product Owner, leading project activities such as backlog refinement, sprint planning, daily stand-up meetings, sprint reviews, and sprint retrospectives.
- Project Management Professional (PMP) certified.
- Expert level proficiency with project management tools/software packages (i.e. ServiceNow, Smartsheet, MS Project, SharePoint, Jira, OneNote, Visio, Office 365, etc.).
- Knowledge of project management and change management principles and practices.
- Knowledge of the healthcare industry.
- Knowledge of software requirements, test specifications, and computer systems validation.
- Proven project management skills, including the ability to manage multiple tasks and priorities, and adapt to new projects rapidly and effectively in a matrix environment.
- Strong multitasking skills, able to shift focus and priorities, and reprioritize project portfolio as needed.
- Cultural competency and the ability to communicate effectively in a culturally sensitive manner with individuals and groups from diverse backgrounds.
- High level of interpersonal skills to handle a variety of complex issues and situations.
- Demonstrated poise, tact, and diplomacy in dealing with staff up to executive leadership.
- Exceptional leadership and executive verbal and written communication skills.
- Advanced analytical, problem-solving, communication, and organizational skills.
- Strong understanding of Agile frameworks.
- Strong organizational skills with attention to detail.
- Ability to lead complex, multi-million-dollar projects involving technology integration, organizational change, or process transformation with successful outcomes.
- Executive presence with very strong leadership attributes.
- Passion for achieving excellence in delivery, solving complex problems, taking ownership, and delivering business outcomes.
- Proven ability to influence senior stakeholders and drive consensus.
- Ability to drive meetings, influence stakeholders, and optimally navigate unique perspectives towards a common solution pattern.
- Lead a collaborative effort among members of a project team or across the enterprise.
- Passion for leading change and ability to bring others along.
- Resilience in a highly ambiguous, fast-paced environment where priorities shift rapidly.
- Customer driven, always keep the customer’s interest in mind when making decisions.
- Integration mind-set and approach to ensure project dependencies and integration points are understood and delivered across a project or program.
- Ability to lead through influence without direct authority.
- Ability to handle confidential information and maintain confidentiality.
- Ability to identify complex problems in a timely manner, decipher information to develop and evaluate options, and implement solutions.
- Ability to absorb new ideas and concepts quickly in a changing environment.
- Ability to elicit cooperation from senior management and other departments.
- Any combination of education, training, and experience equivalent to the requirements above that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.
Skills
- Project Management Methodologies (Six Sigma, Agile, Waterfall, PMBOK, Lean)
- Leadership/Management
- Software Development Life Cycle (SDLC)
- Agile Team Lead, Scrum Master, or Product Owner
- Backlog refinement
- Sprint planning
- Daily stand-up meetings
- Sprint reviews
- Sprint retrospectives
- Project management tools/software packages (ServiceNow, Smartsheet, MS Project, SharePoint, Jira, OneNote, Visio, Office 365)
- Project management principles
- Change management principles
- Healthcare industry knowledge
- Software requirements
- Test specifications
- Computer systems validation
- Managing multiple tasks and priorities
- Adapting to new projects rapidly and effectively in a matrix environment
- Multitasking
- Shifting focus and priorities
- Reprioritizing project portfolio
- Cultural competency
- Effective communication in culturally sensitive manner
- Interpersonal skills
- Poise, tact, and diplomacy
- Leadership
- Executive verbal and written communication
- Analytical skills
- Problem-solving skills
- Organizational skills
- Attention to detail
- Agile frameworks
- Leading complex, multi-million-dollar projects
- Technology integration
- Organizational change
- Process transformation
- Executive presence
- Influencing senior stakeholders
- Driving consensus
- Driving meetings
- Navigating unique perspectives towards a common solution
- Leading collaborative efforts
- Leading change
- Resilience
- Customer focus
- Integration mind-set
- Leading through influence without direct authority
- Handling confidential information
- Identifying complex problems
- Developing and evaluating options
- Implementing solutions
- Absorbing new ideas and concepts quickly
- Eliciting cooperation from senior management and other departments
Location
- Westchester County
- Outside of New York City or Westchester County
Work Type
- Full-time
Experience Level
- Senior
- 7+ years of experience
- 3+ years of experience in leadership/management roles
- 3+ years of experience in software development life cycle (SDLC)
- 3+ years of experience as an Agile Team Lead, Scrum Master, or Product Owner
Education Level
- Bachelor's degree in Business Administration, Project Management, Computer Science, or related field.
Salary/Compensations
- $150,000.00 to $160,000.00 per year (for Westchester County)
- Salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience (for outside of New York City or Westchester County)
About the Company
- Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners.
- NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually.
- NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations.
- NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases.
- NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health.
- To learn more, visit nybc.org.
- Connect with us on Facebook, X, Instagram, and LinkedIn.
