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About the Role

The Director of Human Resources will oversee the day-to-day running of the Human Resources functions of the hotel, including labor relations, recruitment and retention, employee communications, recognition and relations, career development, wage & hour compliance, learning and development, workers’ compensation, and legal matters related to hotel employees.

Responsibilities

• Provide support, direction, and counseling to the hotel’s leadership team managing management staff and team members to ensure each are striving to exceed guest expectations and fulfill our vision.
• Ensure team members live the company values: Integrity, Communication, Respect, Teamwork, Service, Innovation, Professional Growth, Profitability, and a Can-Do Attitude.
• Ensure each team member has the necessary tools and resources to fulfill the company's vision for guests.
• Direct and manage the effective recruiting of team members at all levels.
• Direct and control associate relations programs and activities such as recognition, social, and general hotel meetings to maintain a positive associate relations climate.
• Manage an effective strategy that encourages team members to perform at their best.

Requirements

• Bachelor’s Degree in Human Resources or related field.
• 5+ years’ experience in a HR Leadership Position.
• 10+ years’ experience in a unionized labor environment.
• Excellent communication, leadership, and planning skills.
• Strong customer service orientation and skills.
• Must be self-motivated, results oriented, and exhibit a “can do” attitude.

Skills

• Human Resources
• Labor Relations
• Recruitment and Retention
• Employee Communications
• Career Development
• Wage & Hour Compliance
• Learning and Development
• Workers’ Compensation
• Leadership
• Planning
• Customer Service
• Communication

Location

• New York

Work Type

• Full-time

Experience Level

• 5+ years in HR Leadership
• 10+ years in a unionized labor environment

Education Level

• Bachelor’s Degree in Human Resources or related field

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance (available after 30 days of employment for full-time team members)

About the Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, MCR has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award.
• MCR is a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award.