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About the Role

This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze's market-leading Customer Journey Orchestration platform. We're looking for someone passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.

Responsibilities

Hire, nurture, and lead a team of world-class sales talent
Set and execute an aggressive customer acquisition and expansion strategy for the region
Lead the verticalization strategy for retail and consumer goods, developing and continuously refining sales playbooks, messaging frameworks, and industry-specific value propositions
Partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion
Align go-to-market teams to execute the FY plan and represent a clear, single vision to customers and the marketplace
Coach your team through the overall sales process, participate where appropriate in a hands-on manner in deals, and provide detailed and accurate sales forecasting
Be the "voice of Braze" in prospect, customer, and industry forums
Plan and manage at both the strategic and operational levels
Be a proactive voice within our global sales leadership team

Requirements

Minimum of 7 years of proven experience in sales
At least 5 years of successful experience leading a team of at least five quota-carrying mid-market Account Executives
A proven ability to recruit, retain, inspire, and develop top talent
Proven experience in leading teams through the full lifecycle of a SaaS customer: prospecting, acquisition, retention, and long-term relationship growth
Demonstrated success developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments
Ability to coordinate and work cross-functionally with internal constituencies
Outstanding verbal, written, and in-person presentation skills
Excellent commercial and legal negotiation skills
Strong technical and business acumen
Ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles
Up-to-date on digital and application trends, especially in the mobile space
Prior experience selling Mobile or Marketing Technology is a strong plus
Prior experience selling into retail and/ or consumer brand prospects is a strong plus
Prior experience in a startup technology company is a plus

Skills

Sales leadership
Team management
Customer engagement
SaaS sales
Mid-market sales
Account Executive management
Customer Journey Orchestration
Business development
Sales strategy
Verticalization
Go-to-market strategy
Sales playbooks
Cross-functional collaboration
Presentation skills
Negotiation skills
Technical acumen
Business acumen
Digital trends
Mobile trends
Marketing technology
Retail sales
Consumer brand sales

Location

United States

Work Type

Hybrid

Experience Level

7 years of sales experience
5 years of team leadership experience

Salary/Compensations

$107,000 - $168,000/year base
$214,000 - $336,000/year OTE (On Target Earnings)

Benefits

Equity grants of restricted stock (RSUs)
Competitive compensation
Retirement Plans
Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Fertility benefits
Equal paid parental leave
Professional development
Formal career pathing
Learning platforms
Yearly learning stipend
Curated in-office employee experience
Opportunities to give back to your community
Annual company-wide Volunteer Week
Donation matching
Employee Resource Groups

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts.
Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Named a 2026 Best Places to Work by Built In.
Named a 2025 America’s Greenest Companies by Newsweek.
Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
Headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

Equal Opportunity

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
We encourage you to apply even if you don't meet 100% of the criteria.