About the Role
This is a SaaS midmarket/scale sales leadership role, managing a team of midmarket/scale Account Executives for Braze's market-leading Customer Journey Orchestration platform. We're looking for someone passionate about helping brands communicate more effectively with their customers, building a winning team, and expanding our highly successful customer base.
Responsibilities
- Hire, nurture, and lead a team of world-class sales talent
- Set and execute an aggressive customer acquisition and expansion strategy for the region
- Lead the verticalization strategy for retail and consumer goods, developing and continuously refining sales playbooks, messaging frameworks, and industry-specific value propositions
- Partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion
- Align go-to-market teams to execute the FY plan and represent a clear, single vision to customers and the marketplace
- Coach your team through the overall sales process, participate where appropriate in a hands-on manner in deals, and provide detailed and accurate sales forecasting
- Be the "voice of Braze" in prospect, customer, and industry forums
- Plan and manage at both the strategic and operational levels
- Be a proactive voice within our global sales leadership team
Requirements
- Minimum of 7 years of proven experience in sales
- At least 5 years of successful experience leading a team of at least five quota-carrying mid-market Account Executives
- A proven ability to recruit, retain, inspire, and develop top talent
- Proven experience in leading teams through the full lifecycle of a SaaS customer: prospecting, acquisition, retention, and long-term relationship growth
- Demonstrated success developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments
- Ability to coordinate and work cross-functionally with internal constituencies
- Outstanding verbal, written, and in-person presentation skills
- Excellent commercial and legal negotiation skills
- Strong technical and business acumen
- Ability to engage with multiple customer personas across a wide variety of industries and within both technical and marketing functional roles
- Up-to-date on digital and application trends, especially in the mobile space
- Prior experience selling Mobile or Marketing Technology is a strong plus
- Prior experience selling into retail and/ or consumer brand prospects is a strong plus
- Prior experience in a startup technology company is a plus
Skills
- Sales leadership
- Team management
- Customer engagement
- SaaS sales
- Mid-market sales
- Account Executive management
- Customer Journey Orchestration
- Business development
- Sales strategy
- Verticalization
- Go-to-market strategy
- Sales playbooks
- Cross-functional collaboration
- Presentation skills
- Negotiation skills
- Technical acumen
- Business acumen
- Digital trends
- Mobile trends
- Marketing technology
- Retail sales
- Consumer brand sales
Location
- United States
Work Type
- Hybrid
Experience Level
- 7 years of sales experience
- 5 years of team leadership experience
Salary/Compensations
- $107,000 - $168,000/year base
- $214,000 - $336,000/year OTE (On Target Earnings)
Benefits
- Equity grants of restricted stock (RSUs)
- Competitive compensation
- Retirement Plans
- Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Fertility benefits
- Equal paid parental leave
- Professional development
- Formal career pathing
- Learning platforms
- Yearly learning stipend
- Curated in-office employee experience
- Opportunities to give back to your community
- Annual company-wide Volunteer Week
- Donation matching
- Employee Resource Groups
About the Company
- Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
- Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
- Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
- From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
- The company has been consistently recognized as a Leader in marketing technology by industry analysts.
- Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
- Named a 2026 Best Places to Work by Built In.
- Named a 2025 America’s Greenest Companies by Newsweek.
- Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
- Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
- Headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
Equal Opportunity
- At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
- We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
- We encourage you to apply even if you don't meet 100% of the criteria.
