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About the Role

This first-line role within Global Merchant & Network Services (GMNS) focuses on ensuring risk and control management is embedded in daily operations. The Manager–Financial Crimes will lead the execution of financial crime risk management, ensuring the business maintains a strong control environment to prevent, detect, and respond to financial crimes like AML, sanctions, fraud, and ABC. The role requires extensive collaboration with partners across business units, functional areas, and geographies, and an ideal candidate brings deep subject matter expertise and a pragmatic, partnership-driven approach to risk management.

Responsibilities

Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk
Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams
Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards
Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners
Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS

Requirements

Extensive collaboration with partners across business units, functional areas, and geographies
Deep subject matter expertise
Pragmatic, partnership-driven approach to risk management

Skills

Financial Crime Risk Management
Anti-Money Laundering (AML)
Sanctions
Fraud
Anti-Bribery and Corruption (ABC)
Risk Management
Control Management
Operational Risk

Work Type

Hybrid
Virtual

Experience Level

Manager
Experienced

Benefits

Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities

About the Company

Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers.
The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.
At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Equal Opportunity

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
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