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About the Role
Join a team that plays a critical role in supporting the operations of a not-for-profit organization serving coastal residents of Texas. This role is ideal for a detail-oriented professional who thrives in a fast-paced, collaborative environment.
Responsibilities
- Assign daily workflows based on volume to ensure results as outlined in the department’s production metrics
- Receives, sorts, opens, and incoming mail
- Scans policy correspondence, payments, etc. for incoming mail
- Data enter and create activities in Policy Center and CGI policy administration systems
- Prepare premium payments, date coupon, scan, batch checks and run tapes for all batches
- Review and route TWIA and TFPA incoming faxes and emails
- Prepare and scan TWIA and TFPA incoming claims mail
- Prepares old policies for back scanning and back scans
- Processes all returned correspondence
- Provide customer service to other departments concerning mailroom and parcel services
- Processing and sorting of incoming and outgoing mail to include: USPS, UPS, other mail carriers, overnight deliveries, and deliveries from outside vendors
- Internal mail pickup and delivery
- Other assigned duties
Requirements
- High school education or GED
- Two (2) years of clerical/support experience
- Ability to be dependable and maintain an attendance record with minimal unscheduled absences
- Ability to manage time effectively and demonstrate effective organizational skills
- Ability to correct improper entries and recognize deviations from the standard practices without assistance
- Ability to identify and solve problems
- Requires the ability to speak, hear, and use a personal computer for standard business communications
- Ability to lift up to 20 pounds
Skills
- Basic knowledge of property insurance and underwriting guidelines
- Basic computer skills, including MS Office
- Knowledge of automated/paperless systems
- Time management and prioritization skills in a constantly changing environment
- Clerical knowledge of administrative procedures and systems
- Knowledge of “Windows” based computer system
- Knowledge of Microsoft Word and Microsoft Excel
- Knowledge of TWIA/TFPA systems
Location
- South Austin, Texas
- Austin, TX 78735
Work Type
- Contract
- Onsite
- Flexible schedule
- Full-time
Experience Level
- Two years of clerical/support experience
Education Level
- High school education or GED
Salary/Compensations
- $20/hr
About the Company
- A not-for-profit organization serving coastal residents of Texas.