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About the Role

Join a team that plays a critical role in supporting the operations of a not-for-profit organization serving coastal residents of Texas. This role is ideal for a detail-oriented professional who thrives in a fast-paced, collaborative environment.

Responsibilities

• Assign daily workflows based on volume to ensure results as outlined in the department’s production metrics
• Receives, sorts, opens, and incoming mail
• Scans policy correspondence, payments, etc. for incoming mail
• Data enter and create activities in Policy Center and CGI policy administration systems
• Prepare premium payments, date coupon, scan, batch checks and run tapes for all batches
• Review and route TWIA and TFPA incoming faxes and emails
• Prepare and scan TWIA and TFPA incoming claims mail
• Prepares old policies for back scanning and back scans
• Processes all returned correspondence
• Provide customer service to other departments concerning mailroom and parcel services
• Processing and sorting of incoming and outgoing mail to include: USPS, UPS, other mail carriers, overnight deliveries, and deliveries from outside vendors
• Internal mail pickup and delivery
• Other assigned duties

Requirements

• High school education or GED
• Two (2) years of clerical/support experience
• Ability to be dependable and maintain an attendance record with minimal unscheduled absences
• Ability to manage time effectively and demonstrate effective organizational skills
• Ability to correct improper entries and recognize deviations from the standard practices without assistance
• Ability to identify and solve problems
• Requires the ability to speak, hear, and use a personal computer for standard business communications
• Ability to lift up to 20 pounds

Skills

• Basic knowledge of property insurance and underwriting guidelines
• Basic computer skills, including MS Office
• Knowledge of automated/paperless systems
• Time management and prioritization skills in a constantly changing environment
• Clerical knowledge of administrative procedures and systems
• Knowledge of “Windows” based computer system
• Knowledge of Microsoft Word and Microsoft Excel
• Knowledge of TWIA/TFPA systems

Location

• South Austin, Texas
• Austin, TX 78735

Work Type

• Contract
• Onsite
• Flexible schedule
• Full-time

Experience Level

• Two years of clerical/support experience

Education Level

• High school education or GED

Salary/Compensations

• $20/hr

About the Company

• A not-for-profit organization serving coastal residents of Texas.