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About the Role

Autodesk Enterprise Customer Success (ECS) is seeking an accomplished and enthusiastic individual to join our APAC Consulting Services team as a Principal Implementation Consultant for construction. This role involves using construction industry and technical knowledge to help customers implement innovative design, engineering, and construction solutions. You will work directly with customers to provide consulting services, including process improvement, implementation strategies, software training, configuration, mentoring, and technical guidance, ensuring customers maximize the value of their Autodesk technology investment and achieve successful business transformations.

Responsibilities

Implement construction solutions, including those related to document management, data management, field workflows, and handover/turnover.
Analyze, improve, and implement processes and workflows.
Lead consulting engagements with customers and document the value delivered.
Apply Autodesk product sets to detailed industry requirements and workflows.
Configure solutions based on product capabilities and customer requirements.
Guide customers on the best application of Autodesk products and define/document detailed use cases.
Define the approach for migrating customer data and standards into Autodesk products.
Collaborate with customers, external partners, and Autodesk team members to provide solutions and resolve technical issues.
Provide feedback to service line management and product development groups on client experience for product and process improvements.
Collaborate with Autodesk account teams to define Customer Success Plans and customer engagements.
Mentor customers to increase adoption.
Mentor partners to ensure the scalable delivery of related services.
Contribute to task estimation and scoping, including scope clarification with customers.

Requirements

Bachelor's degree in architecture, construction management, or engineering (or equivalent experience).
Five (5) years of hands-on experience in the construction industry, with a focus on the delivery of digital solutions across a business enterprise.
Extensive knowledge and experience of construction industry processes including preconstruction, document management, project management, quality management, safety management, handover, and work packaging.
Experience conducting workshops, facilitating meetings, and delivering effective presentations to teams and customers.
Demonstrated abilities in innovation, project management, change management, business process optimization, and communications.
Ability to make decisions and drive closure on issues.
Experience working with diverse technical, sales, and project delivery teams.
Ability to work independently to meet project deadlines.
Ability to operate under structured project management.
Ability to break down complex topics into a common language understandable by non-technical/business-oriented audiences.
Ability to travel.

Skills

Autodesk Construction Cloud
BIM 360
Revit
Knowledge of competitor solutions in the construction industry
Developing and ensuring workflow processes between architects, designers, engineers, contractors, and owners
Revit
Navisworks
Civil 3D
AutoCAD
InfraWorks
Developing and sustaining a digital delivery solution portfolio
Driving change at the enterprise level
ISO 19650

Location

APAC

Work Type

Hybrid

Experience Level

Principal
Senior

Education Level

Bachelor's degree in architecture, construction management or engineering (or equivalent experience)

About the Company

Amazing things are created every day with Autodesk software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies.
Autodesk helps innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
Autodesk has a culture that guides the way they work and treat each other, informs how they connect with customers and partners, and defines how they show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.

Equal Opportunity

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging