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About the Role

In this role, you will be the first point of contact for interested parties, guiding them from initial contact to successful booking. With your sales-oriented mindset, communication skills, and organizational talent, you will ensure an outstanding customer experience and actively contribute to the company's growth. You will work closely with the team, diligently maintain the CRM, and build sustainable customer relationships.

Responsibilities

Support sales and key account management for our locations in Germany.
Customer consultation and communication: Handle incoming inquiries via phone, email, and chat, ensuring friendly and professional support.
Lead management: Qualify incoming leads, actively follow up on prospects and booking inquiries, and guide potential customers to successful booking.
Customer support: Build long-term customer relationships and serve as a reliable contact throughout the booking process.
CRM and data maintenance: Meticulously maintain customer and prospect data in our CRM system, ensuring high data quality.
Sales targets: Work goal-oriented and actively contribute to achieving our booking and conversion targets through a high closing rate.

Requirements

Strong communication skills with excellent German and English proficiency, communicating confidently and professionally in writing and verbally.
Sales and customer orientation with a keen sense for customer needs, a service-oriented mindset, and a passion for sales.
Organizational talent with structured work habits, goal focus, and independent, efficient task management.
Digital literacy with ease in using CRM systems and digital tools as part of daily work.

Skills

Sales
Marketing
Booking
Customer Relationship Management (CRM)
Communication
Organization
Lead Management
Customer Service
Data Maintenance
Sales Targets
German
English

Location

Germany

Work Type

Part-time (25h/week)
Flexible working hours
Mobile working

Experience Level

Entry-level

Benefits

Permanent employment in a modern and dynamic work environment focused on expansion.
Regular employee reviews and clear communication regarding processes and procedures (employee handbook).
Transparent, minute-by-minute time tracking with electronic overtime regulation.
Special day off on your birthday.
High degree of creative freedom and personal responsibility.
Individual training budget for each employee and the team.
International, collegial team with flat hierarchies.
Event budget per team per year.
Close collaboration within the Marketing & Sales Team.
Direct involvement in the operational and strategic development of a growing European platform.
Close collaboration with management and international partners.
Modern corporate culture with flat hierarchies, personal responsibility, and short decision-making paths.

About the Company

Home & Co is a growing European platform.

Equal Opportunity

Personal data collected during the application process will be processed solely for the purpose of conducting the selection process in accordance with applicable data protection regulations. Data will not be transferred to third parties. After the process is completed, data will be deleted in compliance with legal deadlines.