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About the Role

Assist the Residence Manager in all daily operations of the residence, ensuring consumer records are maintained, communication with outside providers is facilitated, and direct care is provided. This role involves supervising direct care staff and requires computer proficiency.

Responsibilities

• Ensures that all activities enhance and support each consumer’s social responsibility, independence, dignity and continued growth.
• Implement goals designed to maximize each consumer’s level of independence, including budgeting, grooming, nutritional planning, use of public transportation, community resources, shopping, and housekeeping.
• Assists Residence Manager in coordinating all daily operations of the facility.
• Supervises direct care counselors in the performance of all day-to-day responsibilities.
• Train new staff as assigned via role modeling and assigning working partners.
• Responsible for implementation of all policies, procedures and programs of the facility and PSCH in accordance with OPWDD regulations and guidelines.
• Assists the Residence Manager in maintaining staff records, including supervision notes and evaluations for assigned employees.
• Responsible for updating and maintaining consumer records in Avatar, including completion of the daily census, EMAR, and data collection, especially when the manager is unavailable.
• Assist the Residence Manager in maintaining consumers’ files, including monitoring and recording progress on daily checklists, behavior contracts, quarterly summaries, monthly goal forms and progress notes, family contact log, monthly and daily recreation reports, and clothing and personal effects inventory.
• Performs aspects of QPWDP role as delegated by Residence Manager, i.e., data review and goal writing.
• Actively participate as a member of the IDT including annual, semi-annual, special team meetings and case conferences.
• Assist in the preparation of payroll and petty cash on a bi-weekly basis.
• Reviews incidents and assists the Residence Manager in conducting appropriate investigations and follow-ups.
• Be available on call for emergencies, in rotation with the Residence Manager.
• Oversee the coordination of recreational activities.
• Must be able to climb and descend interior and exterior stairs and ambulate up and down exterior fire escapes.
• Must be able to physically intervene with the consumer when individual may cause physical injury to self or others; assist consumer in responding to potentially dangerous situations; able to administer emergency first aid to consumer.
• Communicates with residences and/or families regarding progress, incidents, etc.
• Act as a liaison for all community contacts and program staff.
• Participate in all meetings and training at various locations that require following different routes of travel to worksite.
• Must successfully complete and perform all techniques required in AMAP, SCIP, CRP, and First Aid.
• Always maintain confidentiality.
• Work schedules and location are subject to change based on consumer/program need.
• Other duties as requested.

Requirements

• Must have a working knowledge of computer systems (i.e., Outlook, Microsoft Office, Microsoft Excel, etc.).
• Valid NYS driver’s license.
• Experience in a supervisory position.
• Experience working with DD populations.
• Must be able to climb and descend interior and exterior stairs and ambulate up and down exterior fire escapes.
• Must be able to physically intervene with the consumer when individual may cause physical injury to self or others; assist consumer in responding to potentially dangerous situations; able to administer emergency first aid to consumer.
• Must successfully complete and perform all techniques required in AMAP, SCIP, CRP, and First Aid.
• Always maintain confidentiality.

Skills

• Computer systems (Outlook, Microsoft Office, Microsoft Excel)
• Direct care
• Supervision
• Communication
• Budgeting
• Grooming
• Nutritional planning
• Public transportation use
• Community resource utilization
• Shopping
• Housekeeping
• Payroll preparation
• Petty cash management
• Incident investigation
• Emergency response
• First aid administration
• AMAP
• SCIP
• CRP

Location

• Brooklyn, NY

Work Type

• Full-time

Experience Level

• Supervisory experience
• Experience working with DD populations

Education Level

• Associate degree required
• Bachelor's degree in social services or related field preferred

Salary/Compensations

• $22.19 - $22.19 Hourly

Benefits

• Medical
• Dental
• Vision
• 401k retirement plan (with matching)
• Paid time off
• Holidays
• Personal days
• Free and low-cost gym and wellness access and support
• Ongoing professional development
• Career advancement opportunities

About the Company

• WellLife Network is one of the region’s most impactful nonprofit human services organizations, serving more than 25,000 individuals each year.
• Our work spans behavioral health, developmental disabilities, addiction recovery, housing, employment, and family support.
• We believe every person deserves dignity, respect, and the opportunity to thrive—and we reflect that in everything we do.

Equal Opportunity

• WellLife Network, every role plays a vital part in empowering people to live their best lives.
• As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.