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About the Role
The Department Coordinator provides administrative, operational, and student support for the Department of Doctoral Studies in Clinical Psychology. This role serves as a key administrative resource for the Psy.D. in Clinical Psychology and M.A. in General Psychology programs, collaborating closely with the Program Director and Department Manager. The position is central to the efficient day-to-day functioning of the department and supports academic and administrative activities by managing student services, admissions, registration, scheduling, accreditation, faculty coordination, event planning, record management, and communications. The role requires strong organizational skills, attention to detail, discretion, and the ability to manage multiple priorities in a fast-paced academic environment.
Responsibilities
- Perform administrative activities for the PsyD Program in Clinical Psychology and the General Psychology Master's Program.
- Answer and address program inquiries via CRM, phone, and email.
- Coordinate online and in-person information sessions, support recruitment events, and participate in open houses.
- Manage the application process through PsychologyCAS, including updating applications and managing annual cycles.
- Communicate with prospective applicants via PsychologyCAS and email.
- Support the planning of interview days, including developing schedules and managing building logistics.
- Interact with Admissions regarding applicants and newly accepted students.
- Collect and submit immunization and other required documents for new students to the Registrar.
- Work with building management to designate room assignments for department classes and events.
- Assist students with online registration issues, contact students for registration, send registration PINs, and request overrides.
- Maintain student files, track student/program progress data, and maintain student databases in Excel Format/Box.
- Maintain current syllabi databases.
- Process withdrawal forms, leave of absences, change of grade, and other student-related forms.
- Schedule departmental activities and events.
- Obtain new student ID cards and proctor exams.
- Provide support and document maintenance for accreditation materials.
- Review graduating students to ensure all requirements are met.
- Organize components needed to operate the PsyD and MA programs by working with internal and external parties.
Requirements
- Bachelor's Degree required.
- Proven administrative or assistant experience (academic administrative experience preferred).
- Experience in the education field is a plus.
- Excellent customer service, organizational, and record-keeping skills.
- Strong computer and technical skills.
- Ability to manage and organize daily tasks independently and with a team, balancing multiple projects and meeting deadlines.
- Demonstrated proficiency in communication (written and verbal).
- General administrative duties.
- Customer service and team-oriented approach.
- High degree of interpersonal competency: professionalism, diplomacy, judgment, and discretion.
- Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues.
- Enthusiastic and creative individual with a friendly personality.
- Adaptable team player who is detail-oriented and takes pride in their work.
- Demonstrated ability to problem-solve, troubleshoot, and think creatively.
Skills
- Customer service
- Organizational skills
- Record-keeping
- Computer skills
- Technical skills
- Communication (written and verbal)
- Interpersonal skills
- Problem-solving
- Troubleshooting
Location
- Professional office environment
Work Type
- Full-time
Experience Level
- Entry-level
- Mid-level
Education Level
- Bachelor's Degree
Salary/Compensations
- USD $44,000.00/Yr. - $55,000.00/Yr.