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About the Role

Canada Life is seeking a Senior DevOps Engineering Specialist to shape the future of workplace collaboration. This role involves engineering, lifecycle management, operational support, and continuous improvement of enterprise collaboration technologies like Microsoft Teams Rooms, audio-visual systems, and digital signage platforms. You will collaborate with various teams and stakeholders to deliver solutions supporting hybrid work and enhancing employee collaboration.

Responsibilities

Design, implement, and support Microsoft Teams Rooms and related collaboration technologies.
Develop and maintain enterprise standards for meeting room hardware, displays, cameras, microphones, room controls, and collaboration peripherals.
Evaluate emerging workplace technologies and conduct proof-of-concept assessments.
Maintain engineering documentation, deployment standards, and operational procedures.
Participate in room assessments, acoustic reviews, and workplace modernization initiatives.
Collaborate with AV integrators and vendors to deliver consistent enterprise solutions.
Participate in recurring operational reviews of enterprise meeting room services.
Support service health monitoring, problem management, and operational improvements.
Develop processes and standards that improve service quality and operational efficiency.
Lead and coordinate workplace technology deployment projects from planning through implementation.
Support meeting room upgrades, refresh, and new office build initiatives.
Participate in backlog prioritization, project planning, and operational reviews.
Coordinate implementation activities with internal teams, facilities groups, and external partners.
Build strong working relationships with technology vendors, manufacturers, and service providers.
Coordinate technology evaluations and product demonstrations.
Participate in technical reviews and solution assessments to support future technology roadmaps.

Requirements

Significant experience supporting enterprise collaboration technologies and workplace technology services.
Experience with Microsoft Teams Rooms and meeting room technologies.
Knowledge of enterprise audio-visual systems and meeting room design principles.
Experience working with vendors, manufacturers, and implementation partners.
Strong written and verbal communication skills.
Ability to create technical documentation, engineering standards, and operational procedures.
Strong troubleshooting and analytical skills.
Experience coordinating cross-functional technology projects.
Experience supporting digital signage platforms and display management technologies.
Experience conducting proof-of-concept evaluations and technology assessments.
Knowledge of workplace modernization and hybrid collaboration strategies.
Experience working within enterprise infrastructure and operations environments.
Experience working with ITSM systems such as ServiceNow.

Skills

Microsoft Teams Rooms
Collaboration technologies
Audio-visual systems
Meeting room design
Digital signage platforms
Workplace experience technologies
Technical documentation
Engineering standards
Operational procedures
Troubleshooting
Analytical skills
Project coordination
Vendor management
ITSM systems (ServiceNow)

Location

Canada

Work Type

Temporary
Full-time
Hybrid

Experience Level

Senior

Salary/Compensations

$90,000 - $115,000 annually

Benefits

Career Development opportunities
Access to industry-leading learning programs
$2,000 annually towards education reimbursement
Flexible health and dental benefits
$5,000 mental health benefit
In addition to regular vacation and personal days
Volunteer day
Company-matching pension plan
Share ownership program
Additional investment options
Employee recognition programs
Service milestone celebrations
Employee discounts
Employee Resource Groups (ERGs)
Mentorship programs
Social clubs and events

About the Company

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’re looking for people who live our values everyday: we step up, do the right thing, and deliver – for our customers, communities and each other.
Learn more about Canada Life.

Equal Opportunity

We’re committed to removing barriers and ensuring equal access to employment.
Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com.
All information provided will be handled in accordance with applicable laws and Canada Life policies.