About the Role
The Consumer Deposit Products, Transformation & Rewards team is focused on delivering innovative, client-centric solutions that anticipate and exceed evolving financial needs. We partner across the organization to drive responsible growth while enhancing client loyalty and engagement. We are seeking a Senior Product Manager to lead consumer deposit engagement strategies that increase account activation, usage, retention, and deposit growth. This role will focus on first 90-day client activation and ongoing portfolio engagement, leveraging data-driven insights, targeted initiatives, product enhancements, and personalized experiences. The position offers significant cross-functional exposure and the opportunity to shape key growth and transformation initiatives.
Responsibilities
- Identifies and creates comprehensive plans for product development and deployment, including supporting the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilities
- Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
- Provides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape
- Identifies opportunities to streamline or enhance product offerings to fit client's existing and future needs and support continued growth and operational excellence
- Manages risk through implementing and monitoring effective controls in partnership with key support partners
- Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
- Develops and influences product strategy, driving products to provide comprehensive solutions across the bank
- Applies deep understanding of the business and client needs to inform decision-making across all stages of the product development and lifecycle management process
- Uses data, analytics, and client insights to identify engagement trends, behaviors, and attrition drivers, translating findings into actionable strategies
- Builds and maintains strong relationships across stakeholders and key partners to effectively navigate the organization and ensure successful delivery of initiatives
- Develops clear, compelling executive communications that simplify complex concepts and drive decision-making
- Leads cross-functional execution across Product, Marketing, Digital, Analytics, and Channel teams to deliver scalable solutions that deepen relationships, increase engagement, and support long-term deposit growth
Requirements
- Demonstrated strategic planning/product management skills
- Strong analytical skills with breadth of view
- Negotiation skills
- 7+ years of relevant experience
- 4-5 years of experience in product management or a related field
- Self-motivated, adaptable, and able to thrive in a fast-paced environment with minimal oversight
- Strong organizational skills with a demonstrated ability to manage and advance multiple initiatives simultaneously
- Excellent written and verbal communication skills, including experience developing executive-level presentations and deliverables
- Strong analytical skills, with proficiency in Excel and the ability to translate data into actionable insights
- Solid project management capabilities, including managing timelines, deliverables, and cross-functional dependencies
- Demonstrated success leading cross-functional teams and driving alignment through effective governance and operating routines
- Demonstrates the ability to navigate ambiguity and adapt effectively to changing priorities and circumstances
- Proactive self-starter who identifies opportunities, brings together the right partners, and drives change or develops actionable recommendations
- Results-oriented with a proven track record of delivering strong outcomes and achieving objectives
Skills
- Collaboration
- Executive Presence
- Oral Communications
- Presentation Skills
- Problem Solving
- Attention to Detail
- Continuous Improvement
- Influence
- Product Management
- Strategic Thinking
- Business Analytics
- Innovative Thinking
- Market Analysis
- Process Management
- Reporting
Location
- US - MA - Boston
- US - NY - New York
Work Type
- Onsite
Experience Level
- Senior
Salary/Compensations
- $116,600.00 - $174,300.00
Benefits
- Discretionary incentive eligible
- Eligible to participate in the annual discretionary plan
- Industry-leading benefits
- Access to paid time off
- Resources and support
About the Company
- At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
- We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
- Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
- We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
- This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
- We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
- These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
- Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
- Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
- At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
- Join us!
Equal Opportunity
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
