Sr. Product Manager – Deposit Engagement & Retention at Bank of America | New Jersey, US | Rezi

Sr. Product Manager – Deposit Engagement & Retention at Bank of America

Sr. Product Manager – Deposit Engagement & Retention

Bank of America · New Jersey, US

4 days ago

Sr. Product Manager – Deposit Engagement & Retention

Bank of America · New Jersey, US

4 days ago
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About the Role

The Consumer Deposit Products, Transformation & Rewards team is focused on delivering innovative, client-centric solutions that anticipate and exceed evolving financial needs. We partner across the organization to drive responsible growth while enhancing client loyalty and engagement. We are seeking a Senior Product Manager to lead consumer deposit engagement strategies that increase account activation, usage, retention, and deposit growth. This role will focus on first 90-day client activation and ongoing portfolio engagement, leveraging data-driven insights, targeted initiatives, product enhancements, and personalized experiences. The position offers significant cross-functional exposure and the opportunity to shape key growth and transformation initiatives.

Responsibilities

  • Identifies and creates comprehensive plans for product development and deployment, including supporting the creation of sales training programs and marketing materials to educate clients and internal teams on product capabilities
  • Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
  • Provides information on product trends to sales and marketing teams leveraging knowledge of product functionality, marketplace trends, and the competitive landscape
  • Identifies opportunities to streamline or enhance product offerings to fit client's existing and future needs and support continued growth and operational excellence
  • Manages risk through implementing and monitoring effective controls in partnership with key support partners
  • Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
  • Develops and influences product strategy, driving products to provide comprehensive solutions across the bank
  • Applies deep understanding of the business and client needs to inform decision-making across all stages of the product development and lifecycle management process
  • Uses data, analytics, and client insights to identify engagement trends, behaviors, and attrition drivers, translating findings into actionable strategies
  • Builds and maintains strong relationships across stakeholders and key partners to effectively navigate the organization and ensure successful delivery of initiatives
  • Develops clear, compelling executive communications that simplify complex concepts and drive decision-making
  • Leads cross-functional execution across Product, Marketing, Digital, Analytics, and Channel teams to deliver scalable solutions that deepen relationships, increase engagement, and support long-term deposit growth

Requirements

  • Demonstrated strategic planning/product management skills
  • Strong analytical skills with breadth of view
  • Negotiation skills
  • 7+ years of relevant experience
  • 4-5 years of experience in product management or a related field
  • Self-motivated, adaptable, and able to thrive in a fast-paced environment with minimal oversight
  • Strong organizational skills with a demonstrated ability to manage and advance multiple initiatives simultaneously
  • Excellent written and verbal communication skills, including experience developing executive-level presentations and deliverables
  • Strong analytical skills, with proficiency in Excel and the ability to translate data into actionable insights
  • Solid project management capabilities, including managing timelines, deliverables, and cross-functional dependencies
  • Demonstrated success leading cross-functional teams and driving alignment through effective governance and operating routines
  • Demonstrates the ability to navigate ambiguity and adapt effectively to changing priorities and circumstances
  • Proactive self-starter who identifies opportunities, brings together the right partners, and drives change or develops actionable recommendations
  • Results-oriented with a proven track record of delivering strong outcomes and achieving objectives

Skills

  • Collaboration
  • Executive Presence
  • Oral Communications
  • Presentation Skills
  • Problem Solving
  • Attention to Detail
  • Continuous Improvement
  • Influence
  • Product Management
  • Strategic Thinking
  • Business Analytics
  • Innovative Thinking
  • Market Analysis
  • Process Management
  • Reporting

Location

  • US - MA - Boston
  • US - NY - New York

Work Type

  • Onsite

Experience Level

  • Senior

Salary/Compensations

  • $116,600.00 - $174,300.00

Benefits

  • Discretionary incentive eligible
  • Eligible to participate in the annual discretionary plan
  • Industry-leading benefits
  • Access to paid time off
  • Resources and support

About the Company

  • At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
  • We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
  • Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
  • We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
  • This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
  • We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
  • These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
  • Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
  • Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
  • At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
  • Join us!

Equal Opportunity

  • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.