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About the Role

Supports efforts and ensures fidelity of implementation of the OnRamps Rhetoric course to coordinate a high-level of instructional and professional development service and support to OnRamps Instructors.

Responsibilities

• Supports OnRamps Instructors in implementing courses with fidelity along the OnRamps Four Pillars.
• Develops and maintains strong relationships with external and internal stakeholders by providing exceptional customer service, technical support, and problem-solving with professionalism, positivity, tact and decorum.
• Develops and implements annual professional learning institutes during Summer, Fall, and Spring for Onramps instructors in close collaboration with the Course Leads, OnRamps Assistant Director, and Professional Learning and Development team to ensure and enhance course implementation aligned to the OnRamps Four Pillars.
• Leads the implementation of on-going professional development and learning activities through weekly communication, monthly virtual meetings, and professional learning institutes.
• Uses standardized relationship building strategies to cultivate and lead a facilitated network of OnRamps Instructors.
• Develops and implements interventions for instructors with implementation challenges and those that are onboarded to OnRamps after annual Summer Institutes and throughout the academic year.
• Creates systems using data to ensure fidelity of implementation of OnRamps courses using data science methodologies, such as instructor engagement, pacing, submission rates, and performance.
• Supports fidelity of implementation may include instructor resources in headquarters and investigations of academic integrity.
• Leads an instructor support system using mentor instructors and online platforms to provide extra support for new OnRamps Instructors.
• Sustains a virtual community for our instructors across the state by utilizing online platforms and mentor instructors.
• Supports and engages in designated special projects as assigned that support the mission and strategic direction of OnRamps as an organization.

Requirements

• Bachelor’s degree in Rhetoric, English, education, or related field.
• Three years teaching experience at a high school or college level.
• Demonstrated understanding of High School teaching and learning.
• Exceptional customer service skills, with the ability to engage multiple internal and external stakeholders with decorum and tact.
• Relevant education and experience may be substituted as appropriate.
• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest
• If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.
• You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.
• Documents need to be presented no later than the third day of employment.
• Failure to do so will result in loss of employment at the university.

Skills

• Customer service
• Technical support
• Problem-solving
• Professionalism
• Positivity
• Tact
• Decorum
• Communication
• Data science methodologies
• Canvas Learning Management System (LMS) or another LMS
• Smartsheet or other Project Management system
• Ability to communicate technical information to lay audiences using a respectful, client-focused approach

Location

• AUSTIN, TX

Work Type

• Hybrid telework
• Hybrid work environment

Experience Level

• Three years teaching experience at a high school or college level.
• Five years teaching experience at a high school.

Education Level

• Bachelor’s degree in Rhetoric, English, education, or related field.
• Master’s degree in Rhetoric, English, education, or related field.

Salary/Compensations

• $70,000 +

Benefits

• 100% employer-paid basic medical coverage
• Retirement contributions
• Paid vacation and sick time
• Paid holidays

About the Company

• UT Austin offers a competitive benefits package that includes: 100% employer-paid basic medical coverage, Retirement contributions, Paid vacation and sick time, Paid holidays, Eligible for hybrid telework. For more details, please see HR Benefits and Total Rewards.

Equal Opportunity

• The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action.
• The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.