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About the Role

The Rental Management Trainee program is an 18-24 month training initiative designed to provide comprehensive training in Rental Management, Finance, Operations, Human Resources, and Sales/Marketing. The incumbent will support location and regional management with operational and administrative tasks in a fast-paced business environment.

Responsibilities

• Handle sales and process inbound and outbound calls.
• Maintain accurate data in the company's marketing database.
• Generate rental, lease, and used vehicle sales leads.
• Manage all rental asset processes, including vehicle preventative maintenance and cleanliness standards.
• Meet Ryder market share goals by executing sales and marketing initiatives.
• Ensure compliance with company, local, state, federal, and regulatory agencies.
• Reconcile customer concerns, issues, and disputes to maintain relationships and grow the customer base.
• Perform On-Call Representative duties as scheduled.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in business administration or a related field.
• One or more years of customer service experience with issue resolution preferred.
• Intermediate computer literacy required.
• Must have valid legal authorization to work in Canada.

Skills

• Strong verbal and written communication skills.
• Excellent communication and interpersonal skills.
• Flexibility to work in a fast-paced, dynamic environment.
• High energy, self-motivated, and self-directed.
• Ability to focus on multiple projects and activities simultaneously.
• Ability to thrive in a fast-paced environment.
• Ability to create and maintain professional relationships at all levels of the organization.
• Ability to work independently and as part of a team.
• Detail-oriented with strong follow-up practices.
• High degree of common sense and aptitude to learn quickly.
• Ability to relocate in the region/US at the conclusion of the training program.
• Intermediate computer literacy.

Location

• London, Ontario

Work Type

• Full-time
• Permanent

Experience Level

• 1 year of customer service experience preferred

Education Level

• Bachelor's degree

Salary/Compensations

• $52000

Benefits

• 10 days of Paid Time Off upon hire
• Excellent benefits package after 30 days (Medical, Dental & Vision)
• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Employee discount of 15% on Ryder stock

About the Company

• For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions.
• Ryder invests in its employees and provides a collaborative team-based culture that encourages growth.
• Ryder is a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada.
• Employee satisfaction is part of Ryder's culture.
• Recognized by Forbes as one of Canada's Best Employers in 2025.
• At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard.
• Ryder's culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Equal Opportunity

• Ryder is an Equal Opportunity Employer.
• We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
• Ryder welcomes and encourages applications from people with disabilities.
• Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process.