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About the Role

The Program Coordinator (PC) supports the Program Director in managing daily operations and ensuring safe, high-quality programming. The PC supervises staff, helps monitor compliance, and maintains effective communication with all stakeholders.

Responsibilities

• Assist in planning, implementing, and monitoring program activities to ensure goals align with agency mission and participant needs.
• Support staff scheduling, supervision, and program logistics.
• Maintain a visible presence throughout program hours to ensure safety, engagement, and quality of service.
• Observe programming, provide coaching and feedback, and help ensure compliance with all agency and DYCD requirements.
• Support the Program Director in onboarding, training, and coaching staff to implement inclusive practices and behavior support strategies.
• Participate in and model professional development activities focused on inclusion, equity, and trauma-informed care.
• Promote positive communication and collaboration among staff, families, and school teams.
• Communicate regularly with families about student needs, accommodations, and progress.
• Collaborate with school-based partners and community organizations to strengthen access to specialized services.
• Support the planning and facilitation of family and community events that highlight inclusive practices and celebrate diversity.

Requirements

• Associate’s degree or equivalent experience required.
• Minimum 3 years of experience working with youth in educational or community settings.
• Strong organizational, communication, and interpersonal skills.
• Experience supporting children and youth with disabilities and/or English Language Learners.
• Proficiency in Microsoft Office and basic data entry systems.
• Maintain consistent attendance, professionalism, and adherence to agency policies.
• Communicate effectively with staff, participants, and families.
• Demonstrate initiative, flexibility, and accountability in daily work.
• Uphold confidentiality and compliance with all HIPAA and DYCD guidelines.

Skills

• Organizational skills
• Communication skills
• Interpersonal skills
• Microsoft Office proficiency
• Basic data entry systems proficiency

Location

• NYC

Work Type

• Full-time

Experience Level

• 3 years of experience

Education Level

• Associate’s degree or equivalent experience
• Bachelor’s degree in education, Social Work, or related field preferred

Benefits

• Generous Paid Time Off
• Medical/Dental/Vision Insurance
• 401k Pension and Employer Contribution
• Flexible Spending and Commuter Benefits Accounts
• Employer paid short-term & long-term disability, life and AD&D insurance
• Commuter Benefits
• Employee Assistance Program

About the Company

• The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives.
• Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city.
• With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.

Equal Opportunity

• All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law.