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About the Role

This role leads the IT Operations team, sets the technical roadmap across our identity, collaboration, and device management systems, and drives the adoption of AI and automation to make the whole organization more productive. You'll partner closely with Information Security, the Workplace team, and our Events organization to deliver secure, reliable, and increasingly automated IT experiences as Checkr scales.

Responsibilities

Own and evolve Checkr's internal IT tech stack end-to-end, including Google Workspace, Slack, Zoom, the Atlassian ecosystem, Meraki, and Verkada
Build and lead a high-performing IT Operations team, driving hiring, goal-setting, and career development for direct reports
Champion the use of AI and automation (including Anthropic Claude) to streamline IT workflows, reduce manual toil, and unlock productivity across the org
Partner with Information Security to ensure IAM, device management, and infrastructure decisions meet Checkr's compliance and risk standards
Partner with the Workplace and Events teams to deliver seamless technical support for offices, conference rooms, and company-wide events
Define and report on IT operational health through SLAs, uptime metrics, and employee satisfaction data
Manage vendor relationships across the IT tool stack, ensuring cost-effective, high-quality service for internal customers

Requirements

7+ years of experience in a people manager role, ideally leading IT or systems engineering teams
4+ years administering enterprise SaaS platforms such as Google Workspace, Slack, Atlassian, Okta, or similar
Demonstrated success driving AI and automation initiatives that measurably improved productivity or reduced operational overhead
Strong understanding of cybersecurity fundamentals, including IAM, endpoint management, and vendor security assessments
Track record of building and scaling IT teams through a period of organizational growth
An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Skills

Google Workspace
Slack
Zoom
Atlassian ecosystem
Meraki
Verkada
AI
Automation
Anthropic Claude
IAM
Endpoint management
Vendor security assessments

Location

San Francisco, CA

Work Type

Hybrid

Experience Level

7+ years of experience in a people manager role
4+ years administering enterprise SaaS platforms

Salary/Compensations

$179,000—$211,000 USD

Benefits

A fast-paced and collaborative environment
Learning and development allowance
Competitive cash and equity compensation, and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
Lunch five times a week
A commuter stipend
An abundance of snacks and beverages
A relocation stipend may be available

About the Company

Checkr is building the data platform to power safe and fair decisions.
Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date.
Customers include Uber, Pennymac, Airbnb, Doordash, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission.
Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

Equal Opportunity

Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences.
Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.