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About the Role

The AI Solutions Architect is a senior, customer-facing role responsible for leading agentic workshops, designing AI solutions for manufacturing processes, and owning the end-to-end solution delivery from initial workshop to production deployment.

Responsibilities

• Lead structured workshops with customer process owners across core manufacturing value chains.
• Separate standard habits from human-in-the-loop requirements and identify decision points an agent can own.
• Turn messy spreadsheets, email threads, and tribal knowledge into structured agentic flows.
• Determine standard Persona Agent coverage versus custom engineering needs and produce work estimates.
• Own the technical design of the deployment, including integration across ERP systems, PLM, EDI, email, and sourcing tools.
• Perform light prototyping on-site to de-risk complex elements.
• Stay embedded with the offshore FDE engineering team through the entire build phase.
• Pair on hard technical problems, resolve ambiguity, and adjust designs live.
• Maintain strong customer relationships through go-live.
• Run UAT against pre-defined evaluation metrics.
• Measure attributed value delta post-launch.
• Capture reusable components/accelerators to speed up future customer builds.

Requirements

• Strong working understanding of modern AI agents, including LLMs, tool/function calling, RAG, autonomy, and human-in-the-loop design patterns.
• Proven experience leading customer-facing workshops or discovery sessions with enterprise stakeholders.
• Demonstrated ability to architect integrated enterprise solutions (ERPs, enterprise data flows, and contextualizing AI with customer data).
• Hands-on technical depth to prototype and pair credibly with software engineers.
• Working fluency in at least two major enterprise value chains: Procure-to-Pay (P2P), Order-to-Cash (O2C), Source-to-Contract (S2C), or Plan-to-Manufacture (P2M).
• Background in software architecture, forward-deployed engineering, or implementation leadership.
• Hands-on experience building/deploying agentic systems (prompt engineering, orchestration, evals).
• Familiarity with AWS cloud deployment, APIs, and enterprise data integration patterns.
• Candidates must not require sponsorship.

Skills

• AI agents
• LLMs
• Tool/function calling
• RAG
• Autonomy
• Human-in-the-loop design patterns
• Enterprise stakeholder engagement
• Enterprise solution architecture
• ERP integration
• Enterprise data flows
• AI contextualization
• Prototyping
• Software engineering
• Procure-to-Pay (P2P)
• Order-to-Cash (O2C)
• Source-to-Contract (S2C)
• Plan-to-Manufacture (P2M)
• Software architecture
• Forward-deployed engineering
• Implementation leadership
• Prompt engineering
• Orchestration
• Evals
• AWS cloud deployment
• APIs
• Enterprise data integration patterns

Location

• United Kingdom - Virtual Office
• UK
• London

Work Type

• Virtual-first
• Employee
• Full Time
• Remote

Experience Level

• Senior

Salary/Compensations

• £90,000 – £110,000 GBP annually, bonus eligible.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k) plan with company match
• Short-term disability coverage
• Long-term disability coverage
• Life insurance
• Paid-time off
• Parental leave
• Well-being programs

About the Company

• QAD is building a world-class SaaS company, providing enterprise software solutions globally.
• We are a virtual-first company, enabling our team to work primarily from home, while fostering a collaborative culture focused on growth, innovation, and well-being.
• We value diversity and strive for an inclusive environment where everyone feels empowered to contribute to our success.
• QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies.
• Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences.
• In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed.
• QAD calls these companies Adaptive Manufacturing Enterprises.
• QAD Redzone helps to enable QAD’s vision for the Adaptive Enterprise.
• Labor productivity improvements directly impact efficiency.
• Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants, and reduce the amount and impact of employee attrition.
• Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals, creating resilience in the face of disruption.
• QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action.
• With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.
• QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background.
• QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.