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About the Role

This role builds and maintains applications and integrations using AI-assisted development, serving internal teams and external customers. It partners with IT leadership and business stakeholders to ensure exceptional service, builds AI-enabled features, and stays current with AI advancements. The role is accountable for the quality, reliability, and support of the applications it builds and maintains, embodying trust, respect, and collaboration.

Responsibilities

Design, build, test, and ship business applications, integrations, and automation.
Utilize AI-assisted development tools as a core part of the daily workflow, applying best practices for prompting, task decomposition, context management, and output review.
Apply rigorous review discipline to AI-generated code, including correctness validation, security review, test coverage verification, and adherence to coding standards.
Build AI-enabled features and agent-assisted workflows into applications where they advance business outcomes.
Monitor and manage the cost of AI usage across development workflows and AI-enabled features.
Share workflow learnings, prompts, and reusable patterns with the development team.
Work directly with assigned business departments to understand workflows, identify opportunities, and build tools that improve operations.
Partner with stakeholders from concept through prototyping, rollout, adoption, and ongoing support.
Maintain and modernize the existing application portfolio, paying down technical debt, addressing security and compliance findings, and keeping applications current.
Integrate applications with Citadel's core platforms through APIs and data flows.
Build reporting and analytics deliverables using Power BI, Crystal Reports, and associated data flows.
Develop in Citadel's primary stack (.NET, C#, web technologies, SQL Server) and supporting toolchain.
Design and maintain database schemas, queries, stored procedures, and reporting data flows.
Apply secure development practices, including input validation, secrets management, authentication and authorization controls, dependency management, and peer code review.
Perform in line with established sprint commitments, quality targets, and team KPIs.
Participate in sprint planning, backlog grooming, and peer code review.
Take ownership of incidents and issues in applications, participating in on-call coverage.
Diagnose, fix, communicate root cause and resolution for incidents.
Maintain runbooks and technical documentation.
Identify and propose improvements in architecture, integration patterns, reusable components, deployment, and technical debt.
Lead approved initiatives through delivery.

Requirements

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline, or equivalent professional experience.
3+ years of professional software development experience.
Hands-on experience with .NET, C#, and modern web technologies (HTML, CSS, JavaScript, and a current frontend framework).
Hands-on experience with SQL Server, including writing queries and stored procedures and designing schemas.
Experience integrating applications with third-party systems through APIs.
Experience working with version control (Git) and modern development workflows, including sprints, peer code review, and continuous integration.
Hands-on experience using modern AI-assisted development tools as a core part of daily work, including code generation, refactoring, debugging, and test creation, with a demonstrated practice of validating, reviewing, and refining AI-generated code.
Working familiarity with at least one mainstream AI-assisted development tool (e.g., GitHub Copilot, Claude Code, Cursor, OpenAI Codex).
Experience supporting applications in production, including diagnosing issues, addressing user-reported bugs, and managing release coordination.
Demonstrated ability to communicate technical concepts to non-technical business stakeholders.
Demonstrated experience writing secure, maintainable, and well-documented code.

Skills

.NET
C#
Modern web technologies
HTML
CSS
JavaScript
Frontend framework
SQL Server
API integration
Git
AI-assisted development tools
Code generation
Refactoring
Debugging
Test creation
Production application support
Technical communication
Secure coding
Maintainable code
Well-documented code
API design
System integration patterns
Troubleshooting
Debugging discipline
Project management
Prioritization
Written communication
Verbal communication
Customer service mindset
Self-motivation
Adaptability
Power BI
Crystal Reports
Python
Node.js
Large language model integration
Retrieval patterns
Prompt engineering
Agentic workflows
Agentic coding tools

Location

Local or regional travel

Work Type

Office work
After-hours work
On-call work

Experience Level

3+ years of professional software development experience
Provides technical mentorship and AI workflow guidance to junior developers or interns

Education Level

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline
Equivalent professional experience considered in lieu of degree

About the Company

Citadel operates with trust, respect, and collaboration as core values.
The IT function embodies this ethos in its teamwork, business partnerships, and customer service.