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About the Role

The Facilities Manager oversees the maintenance, housekeeping, safety, and technical infrastructure of Moss's physical spaces, ensuring high standards of appearance, functionality, and safety to support daily operations and deliver a seamless member experience. This role is critical for upholding operational excellence and brand standards through efficient building system operation, maintenance coordination, and light technology support.

Responsibilities

Oversee and coordinate preventive, routine, and emergency maintenance for all building systems, including HVAC, plumbing, electrical, pool, sauna, and mechanical components.
Ensure all interior and exterior areas are clean, safe, functional, and presented to Moss brand standards.
Maintain detailed maintenance logs, inspection reports, service records, and preventive maintenance schedules.
Respond promptly and effectively to urgent maintenance issues to minimize operational disruption.
Serve as the on-site point of contact for basic IT and AV support, including troubleshooting Wi-Fi, printers, and conference room technology.
Coordinate with external IT providers for escalated issues, system upgrades, and ongoing support.
Maintain inventory of technology equipment and support onboarding needs such as workstation setup and access permissions.
Support the integration, operation, and maintenance of building management systems and smart technology platforms.
Plan, coordinate, and execute facility-related projects, including repairs, renovations, and upgrades.
Manage project budgets, timelines, and vendor communications.
Ensure all projects are completed on schedule, within scope, and aligned with Moss’s operational and brand standards.
Supervise maintenance, janitorial, outsourced security, and facilities support teams.
Source, negotiate, and manage vendor contracts for cleaning, security, waste removal, landscaping, and other services.
Monitor vendor performance to ensure quality, timeliness, and cost-effectiveness.
Maintain proper inventory for janitorial supplies and required tools for the housekeeping and maintenance department.
Ensure compliance with all local, state, and federal health, safety, and environmental regulations.
Conduct regular safety inspections and coordinate fire drills and emergency preparedness procedures.
Maintain all required safety certifications and documentation.
Oversee building access systems and coordinate with security personnel to maintain a safe and secure environment.
Monitor facility systems and utilities to improve energy efficiency and reduce operational costs.
Manage facility-related inventory and procurement of supplies, tools, and equipment.
Implement process improvements that enhance operational effectiveness, sustainability, and long-term asset care.

Requirements

Strong technical expertise in facilities management.
Exceptional organizational skills.
Service-oriented, solutions-driven approach.
Experience in a high-end hospitality environment is ideal.

Skills

Facilities Management
Maintenance and Repair
HVAC Systems
Plumbing Systems
Electrical Systems
IT Support
AV Support
Project Management
Vendor Management
Health and Safety Compliance
Budget Management
Procurement
Energy Efficiency Monitoring
Process Improvement

Location

On-site

Work Type

Full-time

Experience Level

Not specified

Education Level

Not specified

Salary/Compensations

$100,000.00

About the Company

Moss offers a unique environment with a clubhouse dedicated to Intelligent Leisure, featuring dining, cultural programming, and spaces for members' free time. It also includes Bedrock, a fitness and wellness destination with premium gym facilities, aquatics, spa, and recovery experiences. Moss aims to create a holistic environment for members to move, restore, and connect in a refined, community-focused setting.

Equal Opportunity

Moss is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.