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About the Role

Oversee a team of Inside Sales representatives, driving the team’s culture, sales, performance goals, and activity metrics. Develop and modify sales strategies to drive performance and manage professional growth through hiring, onboarding, coaching, training, and reviews.

Responsibilities

• Directly managing and developing a team of individual contributors, providing coaching and feedback.
• Leveraging different sales strategies to drive sales and performance improvement year over year.
• Enhancing the team’s sales skills through regular coaching cadences and participation in virtual calls.
• Leveraging reporting and metrics to manage results, including funnel management, Salesforce dashboards, Brightmetrics and Chorus.
• Adhering to operational processes and best practices to drive operational excellence.
• Owning weekly team meetings to inspire, train and equip direct reports in increasing sales performance.
• Fostering and maintaining relationships with key customers and stakeholders.
• Partnering with Outside Sales, Retail and Professional Development teams.
• Working with team members to build strong relationships with school districts, early childhood centers and community-based organizations.
• Partnering with senior leadership to drive sales through the performance management of assigned team.
• Staying knowledgeable about customer needs at the local, state and national levels.
• Advising on sales strategies inclusive of product offerings.
• Handling administrative tasks such as ADP, timecard management, and calendar management.

Requirements

• 5+ years of Inside Sales or relevant sales experience with a proven track record of success in a leadership capacity.
• Proven success managing multiple projects at one time.
• Communicating upward, downward and laterally with a high ability to prioritize efficiently.
• High level of professionalism, combined with sound judgment, critical-thinking skills and problem-solving abilities.
• Strong work ethic and team-player mentality.
• Able to perform outstanding work from home with the ability to flex availability based on business and customer needs.

Skills

• Sales strategies
• Sales coaching
• Performance management
• Funnel management
• Salesforce
• Brightmetrics
• Chorus
• Microsoft Office Suite
• Verbal and written communication skills
• Administrative skills
• Organizational skills

Location

• Work from home

Work Type

• Full-time

Experience Level

• Leadership capacity

Education Level

• Bachelor’s degree preferred

Salary/Compensations

• 80,000-100,000
• Uncapped commission structure

Benefits

• Paid leave for new parents
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution
• Flexible benefit options
• Generous employee discount on products

About the Company

• Lakeshore creates innovative learning materials and world-class guest experiences for teachers, parents and children.
• Grown into a global community with a thriving e-commerce business, multiple catalogs, over 50 stores, a national sales force, and international offices.
• Building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency.
• Invests in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity.

Equal Opportunity

• People are selected based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law.
• Lakeshore is an E-Verify employer.