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About the Role

As a coffee clerk, you will provide customers with excellent service and expertly-crafted products in an energetic store environment. You will have the opportunity to master your food & beverage craft, work alongside friends, and meet new people. The Assistant Coffee Manager must possess knowledge in storing, preparing, and maintaining coffee products, as well as competency in inventory control, ordering, receiving product, and labor management/scheduling. Strong organizational skills and the ability to prioritize multiple tasks are required.

Responsibilities

Take initiative and act as a role model.
Work as a team and motivate others.
Create a great customer service experience.
Focus on quality.
Be confident in leading, deploying, and guiding others.
Be open to learning new things.
Handle cash and ensure store safety.
Work in a fast-paced environment.
Possess excellent communication skills.
Meet store operating policies and standards.
Prepare food and beverages to standard recipes or customized for customers.
Perform various tasks within the store during each shift.
Delegate tasks to other employees and/or coordinate employee tasks.
Assist the Coffee Manager as needed.

Requirements

Ability to learn quickly.
Ability to understand, provide, and carry out oral and written instructions and request clarification when needed.
Strong interpersonal skills.
Ability to work as part of a team.
Ability to build relationships.
Must be 18 years of age to operate an oven or ladder.

Skills

Coffee preparation
Inventory control
Ordering
Receiving product
Labor management
Scheduling
Organizational skills
Prioritizing tasks
Customer service
Cash-handling
Store safety
Communication skills
Food preparation
Beverage preparation
Delegation
Team motivation

Work Type

Full-time
Part-time

Salary/Compensations

$19.25 - $20.00

About the Company

The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money.

Equal Opportunity

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.