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About the Role

Infrastructure Engineers build the foundation for Ivo’s entire platform, ensuring isolated customer environments with containers, databases, and VPCs remain operational despite potential cloud or LLM provider incidents, and meeting customer SLAs. This role involves building the system that keeps the company running, with opportunities to push the frontiers of LLM technology.

Responsibilities

• Build and maintain Docker-based environments across dev/staging/prod
• Own and improve deployment and release pipelines (GitHub Actions)
• Manage infrastructure using Pulumi (Infrastructure as Code)
• Support backend services (APIs, workers, jobs) and frontend apps (builds, deployments, performance issues)
• Debug issues across the stack: infra → backend → frontend
• Improve developer experience: faster builds, cleaner environments
• Help define and improve CI/CD workflows
• Automate repetitive processes wherever possible

Requirements

• Minimum 5 years of experience
• Strong expertise in DevOps / infrastructure with some full-stack exposure
• Hands-on experience with Pulumi (or similar IaC tools like Terraform), Docker / containerization, GitHub + CI/CD pipelines
• Good debugging skills: debugging ambiguous issues, tracing problems across systems
• Excited about LLMs
• Experience working in a startup environment is preferred but not required
• Excited about the adventure of building a company

Skills

• DevOps
• Infrastructure
• Full-stack development
• Pulumi
• Terraform
• Docker
• Containerization
• GitHub
• CI/CD pipelines
• Debugging
• LLMs

Location

• San Francisco

Work Type

• Onsite
• Full-time

Experience Level

• Minimum 5 years

Salary/Compensations

• Competitive Compensation: Final offer details are determined based on experience, expertise, and overall fit.

Benefits

• Equity: Meaningful ownership in a company that's scaling fast
• Relocation and Visa Support: We also offer relocation assistance for successful applicants moving to SF, as well as support for visa and green card applications where applicable.
• Health & Wellness: Comprehensive medical, dental, and vision plans to suit the needs of you and your family.
• Flexible Spending & Insurance: Access to HSA and FSA accounts, plus life insurance coverage.
• 401(k) Program: Save for the future with our 401(k) program.
• Commuter Benefits: We help make getting to and from the office easier and more convenient.
• Unlimited PTO: So you can take the time you need to recharge, stay healthy, and bring your best self to work.
• Office Perks: Enjoy a vibrant Downtown San Francisco office with catered lunch five days a week, premium snacks and coffee, an in-building gym, and a dog-friendly environment.

About the Company

• Ivo is the contract intelligence platform of choice for companies like Uber, Meta, Canva, IBM, and Shopify.
• We recently raised our Series B and have grown 800% over the last 12 months.
• Engineers at Ivo are inventors.
• We launched in early access in 2023 and are growing rapidly, having 6x'd in ARR in the last 12 months.
• Our clients include companies like Uber, Reddit, IBM, Canva, Pinterest, WordPress, and more.

Equal Opportunity

• Ivo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.