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About the Role

Infrastructure Engineers build the foundation for Ivo’s entire platform, ensuring isolated customer environments with containers, databases, and VPCs. This role involves managing cloud infrastructure, handling incidents, and meeting SLAs, with a focus on building the system that keeps the company running and pushing the frontiers of AI in legal tech.

Responsibilities

• Own and evolve our Kubernetes platform across AWS/GCP/Azure
• Design and operate multi-cluster / multi-region architectures with failover and disaster recovery strategies adhering to secure cluster isolation boundaries
• Build internal tooling for cluster provisioning and lifecycle management, standardizing environments (dev → staging → prod)
• Design strategies to isolate ML vs API workloads while optimizing for cost, performance, and reliability
• Implement security and compliance controls at the platform layer with RBAC, workload identity, secrets management while preserving data isolation aligned with residency requirements and auditability for enterprise customers
• Partner with SRE + ML teams to ensure SLOs are realistic and enforceable and models are deployed in production environments

Requirements

• Minimum 7 years of experience
• Deep, hands-on experience with Kubernetes in production
• Strong experience with infrastructure as code (Pulumi, Terraform, etc.)
• Strong understanding of cluster architecture, scheduling, networking, storage primitives and failure modes in distributed systems
• Experience managing multi-cluster or multi-region setups with Github CI/CD
• Excited about LLMs
• Love writing code and having impact
• Relentlessly resourceful
• Strong internal sense of urgency
• Bias towards doing things today, rather than tomorrow
• Experience working in a startup environment is preferred but not required
• Excited about the adventure of building a company

Skills

• Kubernetes
• AWS
• GCP
• Azure
• Infrastructure as Code
• Pulumi
• Terraform
• Github CI/CD
• RBAC
• Workload Identity
• Secrets Management
• SLOs

Location

• San Francisco

Work Type

• Onsite
• Full-time

Experience Level

• Minimum 7 years of experience

Salary/Compensations

• Competitive Compensation

Benefits

• Equity
• Relocation and Visa Support
• Comprehensive medical, dental, and vision plans
• HSA and FSA accounts
• Life insurance coverage
• 401(k) Program
• Commuter Benefits
• Unlimited PTO
• Catered lunch five days a week
• Premium snacks and coffee
• In-building gym
• Dog-friendly environment

About the Company

• Every civilization runs on the same infrastructure: agreements between people who don't fully trust each other. Sumerians pressed them into clay. Romans carved them into stone. We bury them in 80-page PDFs.
• The way those agreements are reviewed hasn't changed in four thousand years - a human reads the whole thing and tries not to miss anything. We're building the AI that finally changes that.
• Ivo is the contract intelligence platform of choice for companies like Uber, Meta, Canva, IBM, and Shopify.
• We recently raised our Series B and have grown 800% over the last 12 months.
• Engineers at Ivo are inventors. Ivo was first-to-market with: An AI agent that lives in MS word and edits the document for you [2023], Ditching imprecise embeddings models in favor of agentic RAG [2023], Large-scale LLM-based legal fact extraction [2024], A legal assistant that can search large contract databases, without sacrificing accuracy [2024], Clustering legal documents descended from the same family [2025], Automatic deviation analysis to locate buried risk in huge contract databases [2025], Merging contracts with their amendments to make a time series of “composite” contracts (a customer actually cried when we showed her this) [2025].
• We launched in early access in 2023. Since then, we’ve had an incredible response from the market and are growing rapidly. We 6x'd in ARR in the last 12 months. Our clients include companies like Uber, Reddit, IBM, Canva, Pinterest, WordPress, and more.
• Startups are very hard, especially if they’re growing fast. You’ll have a ton of responsibility, and there’s always an enormous amount of stuff to do. It’s hard work but the payoff is uncapped.

Equal Opportunity

• Ivo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.